, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Skills
Clinical applications
Medical terminology
Inventory and supply management
Medical coding
Billing
Insurance pre authorization
Referrals
Multiple software and charting systems
Interpersonal and phone skills
HIPAA compliance
Patient scheduling
Specimens collection and processing
Grooming and bathing assistance
Medical billing
Venipuncture and phlebotomy
Proper sterilization techniques
Patient feeding
Professional bedside manner
Understands medical procedures
Documentation procedures expert
Charting expertise
Human anatomy and physiology
Data entry
STD counseling
Using a scale
Stocking supplies
Calm and level-headed under duress
First aid
Conflict resolution abilities
Phlebotomy
Lab equipment calibration
Vital sign monitors
Certified in Basic Life Support (BLS)
Preparing specimens and samples
Patient-handling equipment
Electrocardiography (EKG)
Restocking lab supplies
Sterile technique
Customer Service
General housekeeping ability
Communicating with patient families
Reliable transportation
Medical terminology knowledge
Understands mobility assistance needs
Lab equipment setup
Experience
Certified Medical Assistant, 12/2020 to Current Hazelden Betty Ford Foundation – Bellevue, WA,
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team efficiency.
Administered rapid tests such as flu and strep and COVID to help clinical staff assess conditions.
Assessed, documented and monitored vital signs for more than patients each day.
Used multiple software platforms to process patient payments and update accounts.
Completed basic physical assessments of patients to provide optimal care.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Recorded vital signs and medical history for patients each day.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Scheduled appointments for patients via phone and in person.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Contacted pharmacies to submit and refill patients' prescriptions.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Educated patients about medications, procedures and physician's instructions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
SERVER, 08/2019 to 12/2020 Concord Hospitality – Lititz, PA,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Provided exceptional service to all customers per day at establishment.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Collaborated with host, bus person and cook to serve up food and beverage options.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Reviewed identification for patrons before serving alcoholic drinks.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 2-compartment sink.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Calculated charges, issued table checks and collected payments from customers.
Processed customers' payments and provided receipts.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Greeted newly seated guests quickly and efficiently.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Sent orders to kitchen staff by ALOHA POS system.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Prepared and served cold, hot and beverages to guests.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Certified Medical Assistant/Float Nurse, 04/2016 to 02/2018 Hazelden Betty Ford Foundation – Beaverton, OR,
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Completed basic physical assessments of patients to provide optimal care.
Used multiple platforms of software to process patient payments and update accounts.
Administered rapid tests such as flu and strep and 12 panel drug screens to help clinical staff assess conditions.
Organized charts, documents and supplies to maintain team efficiency.
Assessed, documented and monitored vital signs for patients.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Educated patients about medications, procedures and physician's instructions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Recorded vital signs and medical history for all patients each day.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Certified Medical Assistant, 04/2015 to 06/2016 Amarillo Urgent Care – City, STATE,
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team efficiency.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Administered rapid tests such as strep and ful and UA to help clinical staff assess conditions.
Assessed, documented and monitored vital signs for more than all patients per day.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Used multiple software platforms to process patient payments and update accounts.
Completed basic physical assessments of children and adults to provide optimal care.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Recorded vital signs and medical history for patients.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Scheduled appointments for patients via phone and in person.
Contacted pharmacies to submit and refill patients' prescriptions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Educated patients about medications, procedures and physician's instructions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Education and Training
Certificate Course: Medical Assistant, Expected in 08/2014 Vista College - Amarillo, TX GPA:
Associate of Arts: Nursing, Expected in Amarillo College - Amarillo, TX GPA:
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