certified medical assistant resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Recognized for exceptional communication and efficiency. Provide proactive administrative support and accurate recordkeeping.

  • Medical terminology
  • HIPAA compliance
  • Inventory and supply management
  • Clinical applications EPIC, IMPAX
  • Patient scheduling
  • Specimens collection and processing
  • Staple and Suture removal
  • Dressing changes
  • Cast removal
  • Prior Authorizations
  • NHA certified medical assistant
  • BLS certified
06/2020 to Current
Certified Medical Assistant Hazelden Betty Ford Foundation Naples, FL,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint per office protocol
  • Organized charts, documents and supplies to maintain team efficiency.
  • Collected forms and copied insurance cards to coordinate patient information for billing and insurance processing.
  • Scheduled appointments for patients via phone and in person.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Educated patients about medications, procedures and physician's instructions.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Scribe for the provider during office visits, accurately documenting physical assessment and plan into the patient chart in real time.
  • Cover in other offices as needed including primary care and other specialty offices
  • Obtain prior authorizations for medications and surgeries
  • Remove sutures, staples, surgical dressings and casts as needed.
  • Prepare charts prior to patient arrival
  • Assist PSR with check in and check out as needed.
01/2014 to 06/2016
Surgical Scheduler Cooper University Health Care Sewell, NJ,
  • Routed case confirmations and made schedule updates each day.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
  • Updated group medical records and technical library to support smooth office operations.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Managed all administrative needs of prioperative services.
  • Worked with Surgeons to prepare correct equipment and supplies for scheduled surgeries
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Digitized medical records and organized files in EPIC prior to go live.
  • Answered daily phone calls to schedule appointments and address patient inquiries.
  • Created and maintained accurate and confidential patient files.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
10/2010 to 12/2013
CNA Ambulatory Care Mainehealth Waldo County Gene City, STATE,
  • Supported perioperative services by compiling paperwork and taking detailed meeting minutes.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Check in patients prior to surgery, including vital signs, preop urine screenings, belonging allocation and application of TED hose or A-pumps.
  • Assisting the nurse in post op care including vital signs, fetching food for patients, assisting with toileting and dressing and adsisting patients out to their waiting vehicles on discharge.
  • Ensuring the unit and each cubicle is fully stocked with necessary medical supplies.
  • Setting up the unit for the following days expected patients in a way to best ensure efficient patient flow.
  • Cleaning each cubicle and equipment after each patient discharge.
11/2009 to 10/2010
CNA/Unit Secretary Med Surg and ICU MaineHealh Waldo County General Hospital City, STATE,
  • Documented patient intake and dietary requirements.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Answering the phone for the entire floor, while ensuring timely delivery of important messages or test results.
  • Setting up paper charts for new admissions while transcribing written orders into the online order system or onto the nursing care plan.
  • Thinning out patient charts as well as tearing teem down after discharge and preparing them for transport to medical records.
  • Pulling old records and charts from the medical records file room for all after hours admissions.
  • Maintaining office supplies and ordering as needed.
  • Watching telemetry monitors for alarms and alerting the nurse in a timely manner.
Education and Training
Expected in 06/2000
High School Diploma:
Mt View High School - Thorndike, ME
Expected in
MaineHealhMaineHeathMaineHeathassistingprioperativeKennebec Valley Community College - Fairfield, ME
Expected in
Central Maine Medical Center School of Nursing - Lewiston,

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Resume Overview

School Attended

  • Mt View High School
  • MaineHealhMaineHeathMaineHeathassistingprioperativeKennebec Valley Community College
  • Central Maine Medical Center School of Nursing

Job Titles Held:

  • Certified Medical Assistant
  • Surgical Scheduler
  • CNA Ambulatory Care
  • CNA/Unit Secretary Med Surg and ICU


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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