Detail-oriented and knowledgeableMedical assistant, skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational abilities. Reliable medical support professional with 9 years of experience in healthcare/ office environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Experienced Certified Nursing Assistant with good knowledge and understanding of development factors specific to adult and geriatric residents. Effective Medical Assistant able to adapt easily to changing environments and demands.
Skills
Electronic health records
Patient privacy
Infection control and aseptic procedures
Charting and clinical documentation
Medical billing and coding
Medical Records Management
Patient assessments
Patient scheduling
Medical office administration
Data entry
EMR / EHR
CPR/First Aid Certified
Employee orientation
Appointment setting
Clinical documentation
Medication management
Nutrition advisory
Insurance claims
Work History
05/2016 to Current
Certified Medical AssistantLrghealthcare – Franklin, NH,
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Monitored test accuracy using quality controls.
Implemented care and efficiency improvements to support and enhance office operations.
Obtained client medical history, including medication information, symptoms and allergies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Maintained detailed records of test results by entering data and patient information into computer.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Called and faxed pharmacies to submit prescriptions and refills.
Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures and care plan instructions.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Documented vital signs and health history for patients everyday.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Sanitized, restocked and organized exam rooms and medical equipment.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Prepared and administered medications to alleviate patient symptoms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Collected and documented patient medical information such as blood pressure and weight.
Applied orthopedic devices like traction and OCL splints.
Safely transported patients by wheelchair, stretcher or bed to other units.
Liaised between nurses, physicians, patients, and visitors.
Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
Measured and fit crutches and canes, instructing patients on proper use of support devices.
Assisted patients with limited mobility in dressing and undressing, bathing and other day-to-day needs.
Facilitated transfer of patients throughout medical facility and between departments.
Decontaminated and sanitized all equipment, instruments and supplies.
Quickly responded to codes and cardiac monitor alarms.
Continuously monitored patients and reported changes to head nurses and physicians.
Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
Cleaned, maintained and restocked treatment areas.
Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
Assisted with resuscitation, CPR and emergency airway procedures.
Worked with nurses to assess patients and prepare for tests and procedures.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
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