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certified medical assistant resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Knowledgeable Certified Medical Assistant with exceptional background over 4+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Specimens collection and processing
  • HIPAA compliance
  • Clinical applications
  • Inventory and supply management
  • Patient scheduling
  • Medical terminology
  • Charting expertise
  • Venipuncture and phlebotomy
  • EKG set up and monitoring
  • Stocking supplies
  • Vital sign monitors
  • General housekeeping ability
  • Certified in Basic Life Support (BLS)
  • Wound care and irrigation
  • Sterile technique
  • Professional bedside manner
  • Patient-handling equipment
  • Pipetting
  • Preparing specimens and samples
  • Electrocardiography (EKG)
  • Crutch fitting
  • Understands mobility assistance needs
  • STD counseling
  • Pulmonary function tests (PFTs)
  • Lab equipment calibration
  • Using a scale
  • Reliable transportation
  • Team management and supervision
  • Understands medical procedures
  • Phlebotomy
Education and Training
Lakeland College Mattoon, IL, Expected in 05/2019 Associate of Science : Medical Assisting - GPA :
Experience
Osf Healthcare - Certified Medical Assistant
East Peoria, IL, 05/2022 - 04/2023
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
Osf Healthcare - Certified Medical Assistant
Rantoul, IL, 03/2020 - 04/2022
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
Cactus Wellhead - Quality Control Inspector
Williston, ND, 03/2011 - 08/2017
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Recommended improvement measures to production process to meet quality control standards.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Inspected and repaired products to meet project expectations.
  • Completed non-destructive tests and conducted continuous inspections.
  • Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
  • Analyzed plans, specifications and blueprints to understand product requirements.
  • Recommended essential corrective actions based on test results.
  • Learned new testing methods through continued education and research.

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Resume Overview

School Attended

  • Lakeland College

Job Titles Held:

  • Certified Medical Assistant
  • Certified Medical Assistant
  • Quality Control Inspector

Degrees

  • Associate of Science

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