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certified medical assistant resume example with 15 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Skills
  • HIPAA Compliance
  • Inventory and Supply Management
  • Medical Terminology
  • Clinical Applications
  • Procedure Assistance
  • Cleaning and Organizing
  • Updating Medical Records
  • Coordinating Drug Refills
  • Routine Laboratory Testing
  • Social Perceptiveness
  • Decision Making
  • Clear Communication

  • Check-In and Check-Out Procedures
  • Completing Insurance Forms
  • Blood and Tissue Collection
  • Appointment Scheduling
  • Dictation and Transcription
  • Multitasking and Prioritization
  • Supply Management
  • Clinical and Operational Judgement
  • Problem Anticipation and Resolution
  • Examination Preparation
  • Pharmacy Relations
  • Wound Care
  • Time Management
  • Patient Relations
  • Cleaning and Sanitizing
  • Medication Administration
  • Operating EKG Equipment
  • Treatment Room Preparation
  • Diagnostic Testing
  • Critical Thinking
  • Multi-line Telephone System Operation
  • Patient Scheduling
  • Specimens Collection and Processing
  • Pulmonary Function Measurement
  • Standards Compliance
  • Willingness to Learn
  • Sanitizing and Cleaning
  • Data Entry
  • Flexibility and Adaptability
  • Payment Processing
  • Injury Treatment
  • Mobile Device Operation
  • Relationship Building
  • Mobility Assistance
  • Identifying Defects
  • Mathematical Reasoning
  • Vitals Collection and Documentation
  • Electronic Charting
  • Microsoft Office
  • Basic Math
  • Medical Dictation
  • Quality Control
  • Conflict Resolution
  • Patient Chart Tracking
  • Data Analysis
  • Medical Coding
  • Resource Management
  • HCPCS Training
  • Bookkeeping Support
  • Venipuncture Expertise
  • Managing Medical Laboratory Equipment
  • Remote Video Conferencing
  • Blood Chemistry Analysis
Experience
Certified Medical Assistant, 09/2020 to Current
Virginia Commonwealth University Health SystemGlen Allen, VA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Incorporated outside records into charts and EHR.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Labeled and completed lab requisitions using ICD and CPT coding.
Certified Medical Assistant, 11/2019 to 08/2020
Virginia Commonwealth University Health SystemWilliamsburg, VA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Labeled and completed lab requisitions using ICD and CPT coding.
Accountant, 02/2003 to 06/2015
BalchemNew Hampton, NY,
  • Examined financial statements and income statements to review company's financial performance.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Reviewed financial information detailing assets, liabilities and capital and prepared balance sheets and profit and loss statements.
  • Tracked employee payroll processes to verify timely reporting and avoid late fees.
  • Completed budget plans for approval and submission by managerial staff.
  • Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
  • Verified documented and requested disbursements to facilitate payments.
  • Calculated and prepared checks for utilities, taxes and other payments.
  • Conducted financial analysis and research to advise senior management on forecasting decisions.
  • Interacted with internal and external auditors to help complete audits and resolve issues.
  • Managed accounts payable, accounts receivable, bank reconciliations and payroll function.
Education and Training
: Language, Expected in to University of Massachusetts Amherst - Amherst, MA
GPA:
  • Studied there to better my English for future job opportunities
  • Attended Xinjiang Transportation College to study accounting. (graduated 1997-2007)
  • 10+ years of experience as an accountant for the Chinese Disease Control and Prevention Office
Languages
English:
Professional
Negotiated:
Chinese (Mandarin):
Full Professional
Negotiated:
Uyghur :
Native/ Bilingual
Negotiated:
Certifications
  • Certified Medical Assistant (CMA)
  • Nationally Certified Medical Assistant (NCMA)
  • Certified Phlebotomist
,

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Resume Overview

School Attended

  • University of Massachusetts Amherst

Job Titles Held:

  • Certified Medical Assistant
  • Certified Medical Assistant
  • Accountant

Degrees

  • Some College (No Degree)

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