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certified medical assistant resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Skills
  • Medical Terminology and Abbreviations
  • Front Office skills
  • Scheduling
  • EMR Epic
  • HIPAA compliance
  • Clinical applications
  • Medical terminology
  • Patient scheduling
  • Quick problem solver
  • First aid
  • Conflict resolution abilities
  • Human anatomy and physiology
  • Analytical decision-making skills
  • Certified in Basic Life Support (BLS)
  • Customer Service
  • Calm and level-headed under duress
  • Medical terminology knowledge
  • Data entry
  • Technologically savvy
  • Insurance eligibility verification
  • Data entry documentation
  • Work well independently
  • Insurance Verification
  • Microsoft
  • Attention to detail
  • Strong problem solver
Experience
Certified Medical Assistant, 01/2019 - Current
Hendrick Medical Center Abilene, TX,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Organized charts, documents and supplies to maintain team productivity.
Patient Service Coordinator/Referral Coordinator, 12/2013 - 12/2017
Swedish Primary Care City, STATE,
  • Answered over 30 telephone calls per day to schedule appointments and answer patient questions.
  • Answered patient questions and fielded complaints to resolve issues.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Checked daily doctor schedules and verified insurance.
  • Scheduled patient appointment and procedures.
Medical Assistant/ VFC Coordinator/ Super User, 12/2013 - 12/2017
Swedish Primary Care City, STATE,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Educated patients about medications, procedures and physician's instructions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Office Manager/Scheduler/Caregiver, 12/2009 - 12/2011
American Home Companion City, STATE,
  • Maintaining the daily workings of both the office and field employees, scheduling, hiring, and terminating employees, conflict resolution, customer service, marketing and assisting clients with activities of daily living.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Education and Training
CMA: Medical Assistant, Expected in 02/2013
-
Pima Medical - Seattle, WA,
GPA:
Status -
Certifications
Certificates HIPAA, HIV, CPR/First Aid, OSHA training, Medical Assistant, AAMA,

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Resume Overview

School Attended

  • Pima Medical

Job Titles Held:

  • Certified Medical Assistant
  • Patient Service Coordinator/Referral Coordinator
  • Medical Assistant/ VFC Coordinator/ Super User
  • Office Manager/Scheduler/Caregiver

Degrees

  • CMA

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