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certified medical assistant resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dependable medical team member with 15 years of experience in medical office settings. Talented at supporting office operations and physicians by coordinating patient information.Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Strong background in accurately recording patient health information, taking vital signs. Strong ability to communicate clearly and effectively to patients and staff. Hardworking and reliable CCMA with strong ability to multitask, and follow directions. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Inventory and supply management
  • HIPAA compliance
  • Clinical applications
  • ICD 10 coding
  • Medical terminology
  • Patient scheduling
  • Specimens collection and processing
  • Proper sterilization techniques
  • Venipuncture and phlebotomy
  • Understands medical procedures
  • Electrocardiography (EKG)
  • Communicating with patient families
  • Medical terminology knowledge
  • Preparing specimens and samples
  • Pulmonary function tests (PFTs)
  • Phlebotomy
Experience
Certified Medical Assistant, 11/2007 - Current
Hendrick Medical Center Brownwood, TX,
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Educated patients about medications, procedures and physician's instructions.
Certified Medical Assistant, 06/2005 - 08/2005
Hendrick Medical Center Early, TX,
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Administered rapid tests such as Strep tests, glucose and urinalysis to help clinical staff assess conditions.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assessed, documented and monitored vital signs for more than 10 patients per day.
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Educated patients about medications, procedures and physician's instructions.
Lab Supervisor, 03/2005 - 04/2005
Baylor Scott & White Health Hurst, TX,
  • Monitored and observed experiments to assess progress, compile data and record findings.
  • Restocked and organized laboratories for maximum efficiency.
  • Conducted and supported research, including collection of information and samples.
  • Monitored lab supplies and proactively replenished for convenience and availability.
  • Adhered to all laboratory requirements and enforced compliance with regulations.
  • Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
CMA/Phlebotomy: Certified Medical Assisting, Expected in 02/2005
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Bryman College - New Orleans, LA
GPA:
Status -
High School Diploma: , Expected in 06/1998
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Fisher High School - Lafitte, LA,
GPA:
Status -
Certifications
  • Certified Medical Assistant (CMA)
,

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Resume Overview

School Attended

  • Bryman College
  • Fisher High School

Job Titles Held:

  • Certified Medical Assistant
  • Certified Medical Assistant
  • Lab Supervisor

Degrees

  • CMA/Phlebotomy
  • High School Diploma

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