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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Professional and well-grounded office and clinical team member with superior clerical skills and medical assisting expertise. Excellent communication and interpersonal skills with patients, families and healthcare professionals. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of back office clinical and administrative tasks. Looking to join a medical team dedicated to upholding the highest standards for patient care.

Skills
  • X-ray tech licensed
  • Bilingual in Spanish and English
  • Medical terminology
  • Superuser with Epic medial electronic medical records
  • Fast learner
  • Detailed-oriented
  • BLS, CPR trained
  • Data entry
  • Public relations
  • Scheduling and calendar management
  • Inventory management
  • Problem resolution
  • Business operations
  • Organization
  • Administrative support
  • MS Office
  • Relationship development
  • Communications
  • First Aid/CPR
  • Customer service
  • Calm and level headed
  • Punctuation
  • Quick problem solver
  • HIPAA compliance
  • Inventory and supply management
  • Patient scheduling
  • Specimens collection and processing
  • Venipuncture and phlebotomy
  • Professional bedside manner
  • Wound care and irrigation
  • Catheter change and preparation
  • Foley catheters
  • Doppler proficiency
  • Preparing specimens and samples
Education and Training
Columbia Basin College Pasco, WA Expected in : PRE-NURSING - GPA :
Charter College - PASCO WA PASCO WA, Expected in Medical Assistant Certificate : - GPA :
Experience
General Dynamics - Medical Research Assistant
Aberdeen, MD, 01/2021 - Current
  • Data Analyst
  • Preformed Blood draws/COVID testing
  • Provided excellent patient support and care to patients and families.
  • Maintained laboratory supplies inventory by checking stock to determine inventory level.
  • Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
  • Performed blood draws while offering compassionate care.
  • Managed inventory purchasing, organization and tracking.
  • Collected specimens for lab testing, practicing aseptic technique to reduce risk of infection.
  • Performed stat and routine testing on a variety of specimens quickly and accurately.
  • Donned and doffed personal protective equipment per company protocol to reduce spread of virus.
  • Centrifuge operator
Indian Health Service - Certified Medical Assistant
Sacramento, CA, 06/2020 - 10/2020
  • Foley catheters
  • Cystoscope procedures
  • Daily Bladder Scans
  • Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Obtained, inspected and distributed sterile and non-sterile surgical equipment and instruments.
  • Keep medication count and made department orders for clinical supplies
  • Was utilized as a float throughout specialties
  • Helped run RVEC Clinic COVID screening.
  • Administered vaccinations
  • Prep patient before Procedures
Inflo Hr Ltd. - Clinic Office Manager
Stratford, ONTARIO, 04/2020 - 06/2020
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Trained employees on best practices and protocol ensuring optimal productivity.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Managed daily operations within office by supporting continuous delivery of excellent services and care.
  • Coordinated office operations to secure efficiency and compliance with company policies.
  • Created and managed customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Produced professional emails, error-free letters.
  • Answered phone calls/messages/scheduled appointments
  • Assisted back office procedures
  • Administered patient medication in clinic
  • Faxing/Scanning
  • Clinical use of dynamic cooling device for cosmetic procedures
  • Responsible for opening and closing clinic
  • Handled front office reception
  • Cleaned and organized clinic rooms daily
Indian Health Service - Certified Medical Assistant
Tempe, AZ, 04/2016 - 10/2019

Cosmetic

  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Administered rapid tests, medication at bedside as well as collected strep throat swabs, urine pregnancy test, urine analysis A1C Blood test, eye acuity, orthostatic blood pressure.
  • Utilized EKG machine,Neutralizers machines, peak flows meters e&t.
  • Administered vaccines and injections.
  • Wound care for patients with lacerations or other body wounds.
  • Assisted with clinical Procedures
  • Relayed messages from patients to physicians.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Cleaned and restocked and prepared exam rooms and medical equipment.
  • Maintained working condition of equipment by closely following operating instructions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Communicated with patients by phone and via written correspondence.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Educated patients about medications, procedures and physician's instructions.
Indian Health Service - Certified Medical Assistant
Trenton, ND, 05/2014 - 10/2016
  • Roomed patients and assisted with patient care.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Sterilized medical equipment after each procedure.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Followed all principles of asepsis and infection control.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Scheduled appointments for patients via phone and in person.
  • Measured patient peak flows.
  • Kept facility stocked with necessary supplies, equipment and instruments.

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Resume Overview

School Attended

  • Columbia Basin College
  • Charter College - PASCO WA

Job Titles Held:

  • Medical Research Assistant
  • Certified Medical Assistant
  • Clinic Office Manager
  • Certified Medical Assistant
  • Certified Medical Assistant

Degrees

  • Some College (No Degree)
  • Medical Assistant Certificate

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