certified medical assistant resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.
Skills
Scheduling
Patient Care
Venipuncture
Phlebotomy
Insurance Knowledge
Electronic health records
Patient Assessments
Payment collection
Medical Records Management
Completing insurance forms
Medical office administration
EMR / EHR
Diagnostic equipment expertise
Simple dressings
OB/GYN procedures
Companionship and emotional support
Patient-focused care
Point of care testing
Lab equipment operation
Electrocardiographic rhythm recognition
Patient Scheduling
Laboratory maintenance
Assisting with physical exams
Prioritizing stat orders
Efficient and reliable team player
Using a centrifuge
Direct Patient Care
Antigen testing
CPR
Compassionate
Knowledge of EKG rhythm interpretation
Education
UEI College Morrow, GA, Expected in 07/2015 ā āCertified Medical Assistant :Medical Assisting - GPA:
Alabama State UniversityMontgomery, ALExpected in 05/2011 ā āBachelor Of Arts:Theatre Arts - GPA:
Certifications
CPR certification
Certified Medical Assistant
First aid safety certification
Work History
Providence Health & Services - Certified Medical Assistant Snohomish, WA, 09/2015 - Current
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Collected and documented patient medical information such as blood pressure and weight.
Prepared and administered medications to alleviate patient symptoms.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Completed clinical procedures and gathered patient data for interpretation by physician.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained client medical history, including medication information, symptoms and allergies.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Maintained detailed records of test results by entering data and patient information into computer.
Oriented and trained new staff on proper procedures and policies.
Sanitized, restocked and organized exam rooms and medical equipment.
Implemented care and efficiency improvements to support and enhance office operations.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Balanced, calibrated and recorded appropriate hemodynamic data.
Attended required training, education and meetings.
Participated in Continuous Quality Improvement (CQI) activities.
Submitted prescriptions to pharmacy via phone, fax or web.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Obtained accurate medical histories from patients, highlighting critical information.
Followed all appropriate procedures to minimize patient's exposure to radiation.
Documented vital signs and health history for patients.
Obtained all prescribed laboratory testing.
Gathered forms, copied insurance cards and collect patient information for billing and insurance filing.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Collected all pertinent data and calculations to aid physician in interpreting results.
Report significant information and changes in patient condition to nurse supervisor.
Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Welcomed patients and inquired about wellbeing since last treatment.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Compiled necessary documents for surgical billing packages.
Scheduled and accompanied clients to medical appointments.
Monitored test accuracy using quality controls.
Called and faxed pharmacies to submit prescriptions and refills.
Tested and recorded blood glucose levels.
Measured patient pulse oximetry.
Assisted physicians in follow-through of care.
Taught patients about medications, procedures and care plan instructions.
Measured patient spirometry.
Offered age-appropriate patient care before, during and after exams.
Obtained pre- and post-treatment vital signs and weight.
Documented all maintenance and repairs in timely fashion.
Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
Recruited, hired and trained staff in company policies and effective sales techniques to increase revenue for busy cosmetics counter.
Researched and assessed new products to develop effective merchandising and promotion plans.
Supervised team serving approximately 20 or more customers per day.
Gathered and analyzed sales and performance data to set and strategize on Monthly departmental goals.
Collaborated with beauty Advisers to plan and prepare for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.
Analyzed sales, wrote sales reports and set sales goals for cosmetics counter.
Ordered supplies and inventory for cosmetics.
Greeted and assisted customers within approaching cosmetic counter.
Introduced initiatives and sales strategies to exceed Daily and monthly goals.
Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
Delivered product demonstrations and sample applications, raising exposure of key brands.
Applied merchandising and housekeeping procedures, adhering to corporate and brand standards.
Ranked among top sales performers, averaging over $300,000 sales annually.
Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Offered make-up tips and popular tutorials in alignment with latest trends.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Submitted reports to senior management to aid in business decision-making and planning.
Successfully drove new product lines to increase annual profits by 40%.
Educated staff on strategies for handling difficult customers and challenging situations.
Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Trained newly hired beauty advisers in upselling techniques, Product knowledge and bolstering job expertise..
Assisted customers by answering questions and fulfilling requests.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Kept orderly and accurate accounting records by monitoring sales documentation.
Recruited, hired and trained over 10 new team members.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Mentored 4-member sales team in applying effective sales techniques and delivering top-notch customer service.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Led and developed management team of 5.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Recruited, managed and motivated retail team to give every guest positive and memorable experiences.
Rolled out and coordinated strategic plans, realizing sales revenue.
Analyzed sales, wrote sales reports and set sales goals for cosmetics counter at.
Von Maur - Cosmetic Counter Manager Cedar Falls, IA, 09/2009 - 05/2014
Recruited, hired and trained staff in company policies and effective sales techniques to increase revenue for busy cosmetics counter.
Supervised team at serving customers day.
Gathered and analyzed sales and performance data to set and strategize on Monthly departmental goals.
Collaborated with staff to plan and prepare for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.
Ordered supplies and inventory for cosmetics counter
Greeted and assisted customers within approaching cosmetic counter.
Introduced initiatives and sales strategies to exceed goals.
Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
Delivered product demonstrations and sample applications, raising exposure of key brands.
Ranked among top sales performers, averaging over $100,000 sales annually.
Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Offered make-up tips and popular tutorials in alignment with latest trends.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Submitted reports to senior management to aid in business decision-making and planning.
Successfully drove new product lines to increase annual profits.
Educated staff on strategies for handling difficult customers and challenging situations.
Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Trained newly hired staff in upselling techniques.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Assisted customers by answering questions and fulfilling requests.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Kept orderly and accurate accounting records by monitoring sales documentation.
Recruited, hired and trained new team members.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Led and developed team.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Analyzed sales, wrote sales reports and set sales goals for cosmetics counter .
Analyzed sales, wrote sales reports and set sales goals for cosmetics counter at Type store.
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