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certified medical assistant resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Knowledgeable Certified Medical Assistant with exceptional background over 6+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Resourceful Certified Medical Assistant with proven expertise in organizing medical office environments and assisting with diagnostic efforts for patients. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements. Empathetic, effective and motivated Certified Medical Assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • HIPAA compliance
  • Inventory and supply management
  • Medical terminology
  • Clinical applications
  • Catheter change and preparation
  • Understands medical procedures
  • Venipuncture and phlebotomy
  • Charting expertise
  • Proper sterilization techniques
  • Professional bedside manner
  • Advanced anatomy knowledge
  • Phlebotomy
  • Minor Office surgery
  • EKG
  • First Aid/CPR
  • Word per Minute average over 100 wpm
Experience
3/9/15 to Current Certified Medical Assistant Sutter Health | Lafayette, CA, Clairet history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Obtain urine samples from patient's and perform urinalysis.
  • Catheter placement and removal.
  • Answer phone calls from patient's and triage, send messages to providers.
  • Make changes in patient's chart- medical history, adding and removing medications, update patient's demographics and insurance.
  • Perform bladder instillations with medications instilled into the bladder for bladder cancer or Interstitial Cystitis.
  • Obtain patient's blood pressure, height, and weigh readings.
  • Injections given to patient's of testosterone or antibiotics.
  • Remove sutures.
  • Assist providers with procedures such as: prostate biopsies, bladder biopsies, cystoscopies, Testopel Implants, etc.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Phlebotomy for lab testing performed on patient's.
    •
    4/1/09 to 8/1/12 Dietary Aide Freedom Senior Management | Sarasota, FL,
    • Served specific meals to patients with special dietary needs.
    • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
    • Set tables before patients arrived to maintain meal plan productivity.
    • Gathered soiled tablecloths and dietary linens and delivered to laundry.
    • Cleaned and maintained dining room during and after each meal service.
    • Stocked food and other supplies for main kitchen and units as needed.
    • managed inventory.
    • Operated commercial dishwasher after meals.
    8/1/07 to 04/2/09 Cashier Green Zebra Grocery | Portland, OR,
    • Operated cash register, collected payments and provided accurate change.
    • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
    • Helped customers find specific products, answered questions and offered product advice.
    • Processed sales transactions to prevent long customer wait times.
    • Accepted cash and credit card payments, issued receipts and provided change.
    • Scanned customer purchases and supported transactions to streamline sales process.
    • Verified customer identification for alcohol or tobacco purchases.
    • Received payments for products and issued receipts.
    Education and Training
    Expected in 06/2014 to to Associate of Applied Science | Medical Assisting Baker College, Jackson, MI, GPA:

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    Resume Overview

    School Attended

    • Baker College

    Job Titles Held:

    • Certified Medical Assistant
    • Dietary Aide
    • Cashier

    Degrees

    • Associate of Applied Science

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