Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English abilities. Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

  • Electronic health records
  • Medical office administration
  • Monitoring patient progress
  • Diagnostic equipment expertise
  • EMR / EHR
  • Insurance claims
  • Completing insurance forms
  • Simple dressings
  • Inventory and Supply Management
  • Infection Control and Aseptic Procedures
  • Patient Care
  • Scheduling
  • Venipuncture
  • Allergy Management
  • Foley Catheter Insertion and Removal
  • Patient Assessments
  • Medical Records Management
  • Medical billing and coding
  • Payment collection
  • Prioritizing stat orders
  • Maintaining liquid nitrogen tanks
  • Therapeutic procedures
  • Assisting with physical exams
  • Wound care specialist
  • Dementia and Alzheimer's knowledge
  • Efficient and reliable team player
  • Patient-focused care
  • CPR
  • Compassionate
  • Patient bathing
Work History
06/2020 to Current Certified Medical Assistant 24 Our Care | Tulsa, OK,
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Ambulated, turned and positioned patients.
  • Tested and recorded blood glucose levels.
  • Ordered and prepared reagents and supplies.
  • Prepared initial patient charts for admission.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
02/2019 to 06/2020 Sale Representative Bluegreen Resorts | Milpitas, CA,
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed relationships with distribution channel partners and determined proper sourcing methods depending on product category and discount margins.
  • Provided basic technical support resolving issues for clients on variety of company products.
  • Understood each target customer's business model, mapped out organization and identified unique technology needs.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Designated as team lead at conventions to promote products and company branding.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Coordinated trade shows and created marketing collateral to reach greater potential customers.
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
  • Set up appointments with potential and current customers to promote new products and services.
01/2018 to 01/2020 Patient Care Representative Virginia Hospital Center | Falls Church, VA,
  • Reviewed each step of patient care and made proactive adjustments to avert issues.
  • Updated documentation and reports detailing patient activities, care actions and hospital determinations.
  • Worked with patients and families to develop future plans and discuss care actions.
  • Handled prescription refill requests.
  • Cleaned and Maintained residents homes.
  • Passed out medication in a timely matter.
  • Helped with feedings and preparing meals.
  • Changed briefs and got residents ready for day.
  • Help bathed residents, assisted with getting ready for bed.
Expected in No Degree | Nursing Kaplan College, Lubbock, TX, GPA:
Expected in 05/2008 High School Diploma | Plainview High School, Plainview, TX GPA:
  • CMA - Certified Medical Assistant

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School Attended

  • Kaplan College
  • Plainview High School

Job Titles Held:

  • Certified Medical Assistant
  • Sale Representative
  • Patient Care Representative


  • No Degree
  • High School Diploma

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