Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking, educated and willing to go extra mile to complete any task. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

  • Understanding of medical terminology
  • Patient Scheduling
  • Multitasking abilities
  • CPR
  • Procedure Assistance
  • Medication Administration
  • Routine Laboratory Testing
  • Updating Medical Records
  • Check-In and Check-Out Procedures
  • Coordinating Drug Refills
  • Multitasking and Prioritization
  • Blood and Tissue Collection
  • Appointment Scheduling
  • Multi-line Telephone System Operation
  • Willingness to Learn
  • Microsoft Office
Work History
Certified Medical Assistant, 05/2021 - Current
24 Our Care Tulsa, OK,
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained client medical history, including medication information, symptoms and allergies.
Check-in Medical Office Clerk, 07/2016 - 05/2021
Tishman Speyer New York, NY,
  • Verified confidentiality of medical records relating to clients' treatment by performing.
  • Reviewed and sent medical records to other physicians upon request.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Enhanced office efficiency by handling 100+ callers per day.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing.
  • Completed and filed financial documentation for accounting purposes.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Completed clerical duties and tasks for clinic administration.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
Assistant Manager, 05/2015 - 05/2016
Food City Kodak, TN,
  • Oversaw entire loan process to provide each client received exceptional service.
  • Promptly prepared and submitted accurate paperwork to accounting office for processing to state and lending institutions within allotted time.
  • Advised clients of financial services that could prove to be beneficial.
  • Analyzed financial statements and tax returns to complete underwriting process.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Designated Assistant Manager , 01/2013 - 05/2015
Food City City, STATE,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
High School Diploma: , Expected in
Grayson County High School - Independence, VA
: CMA, Expected in 02/2021
Wytheville Community College - Wytheville, VA
  • CCMA - Certified Clinical Medical Assistant

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School Attended

  • Grayson County High School
  • Wytheville Community College

Job Titles Held:

  • Certified Medical Assistant
  • Check-in Medical Office Clerk
  • Assistant Manager
  • Designated Assistant Manager


  • High School Diploma

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