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certified medical assistant resume example with 9 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Skills
  • Cleaning and Organizing
  • Problem Anticipation and Resolution
  • Clear Communication
  • Procedure Assistance
  • Time Management
  • Examination Preparation
  • Patient Relations
  • Routine Laboratory Testing
  • Multitasking and Prioritization
  • Social Perceptiveness
  • Treatment Room Preparation
  • Operating EKG Equipment
  • Wound Care
  • Pharmacy Relations
  • Critical Thinking
  • Completing Insurance Forms
  • Diagnostic Testing
  • Updating Medical Records
  • Clinical and Operational Judgement
  • Dictation and Transcription
  • Decision Making
  • Coordinating Drug Refills
  • Check-In and Check-Out Procedures
  • Appointment Scheduling
  • Multi-line Telephone System Operation
  • Blood and Tissue Collection
  • Medication Administration
  • Data Entry
  • Quality Control
  • Vitals Collection and Documentation
  • Electronic Charting
  • Payment Processing
  • Flexibility and Adaptability
  • Standards Compliance
  • Willingness to Learn
  • Microsoft Office
  • Conflict Resolution
  • Intuit QuickBooks
  • Identifying Defects
  • Medical Dictation
  • Sanitizing and Cleaning
  • Patient Chart Tracking
  • Relationship Building
  • Venipuncture Expertise
Work History
Certified Medical Assistant, 04/2012 to 05/2014
Allmed Staffing IncDekalb, GA,
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Taught patients about medications, procedures and care plan instructions.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Prepared and administered medications to alleviate patient symptoms.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepared initial patient charts for admission.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Tested and recorded blood glucose levels.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Assistant Store Manager, 03/2005 to 08/2009
Ollie's Bargain OutletAthens, GA,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Analyzed and interpreted store trends to facilitate planning.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Approved regular payroll submissions for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Walked through store areas every few hours to identify and proactively resolve issues negatively impacting operations.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
Assistant Store Manager, 09/2002 to 06/2005
Ollie's Bargain OutletChattanooga, TN,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Analyzed and interpreted store trends to facilitate planning.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Approved regular payroll submissions for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Walked through store areas daily to identify and proactively resolve issues negatively impacting operations.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Education
: Medical Assisting, Expected in 06/2012 to Weatherford College - Weatherford, TX,
GPA:
High School Diploma: , Expected in 05/1997 to Western Hills High School - Fort Worth, TX,
GPA:
Certifications
  • CMA - Certified Medical Assistant
,

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Resume Overview

School Attended

  • Weatherford College
  • Western Hills High School

Job Titles Held:

  • Certified Medical Assistant
  • Assistant Store Manager
  • Assistant Store Manager

Degrees

  • High School Diploma

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