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certified medical assistant resume example with 9 years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational english abilities. Reliable Medical Support professional with 15 years of experience in medical environment. Expertly assist with office operations and physician support by gathering patient information, filing insurance and direct patient care. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Skills
  • Electronic health records
  • Diagnostic equipment expertise
  • Completing insurance forms
  • EMR / EHR
  • Simple dressings
  • Monitoring patient progress
  • Medical office administration
  • Inventory and Supply Management
  • Insurance claims
  • Infection Control and Aseptic Procedures
  • Patient Care
  • Scheduling
  • Venipuncture
  • Foley Catheter Insertion and Removal
  • Insurance Knowledge
  • Postoperative Care
  • Medical billing and coding
  • Payment collection
  • Medical Records Management
  • Patient Assessments
  • Water bath maintenance
  • Dementia and Alzheimer's knowledge
  • Emptying catheter bags
  • Efficient and reliable team player
  • Prioritizing stat orders
  • Patient-focused care
  • CPR
  • Patient bathing
  • Patient Scheduling
  • Emergency procedures understanding
  • Indirect Patient Care
  • Patient Management
  • Hospice Care
  • Ambulating and repositioning patients
  • Direct Patient Care
  • Feeding assistance expert
  • Compassionate caregiver
  • Assisting with physical exams
  • Trustworthy companion
  • Traction equipment
  • Suctioning
  • Patient oral care
  • Point of care testing
  • Emergency room procedures
  • Orthopedic splints
  • Companionship and emotional support
  • Using a spectrometer
  • Tube feedings and medications familiarity
Work History
06/2020 to Current Certified Medical Assistant Boston Medical Center | Boston, MA,
  • Prepared and administered medications to alleviate patient symptoms.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Documented vital signs and health history for [Number] patients every [Timeframe].
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Taught patients about medications, procedures and care plan instructions.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted physicians in follow-through of care.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
  • Gathered supplies needed for cardiac imaging procedures.
  • Measured patient pulse oximetry.
  • Conducted machine safety checks according to facility policy.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Monitored [Type] test accuracy using quality controls.
  • Obtained pre- and post-treatment vital signs and weight.
  • Prepared initial patient charts for admission.
  • Balanced, calibrated and recorded appropriate hemodynamic data.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Collected histories, vitals and current complaints via patient interviews.
  • Identified test discrepancies.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Ambulated, turned and positioned patients.
  • Tested and recorded blood glucose levels.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Documented all maintenance and repairs in timely fashion.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Escorted patients to examination rooms.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Obtained all prescribed laboratory testing.
  • Followed all appropriate procedures to minimize patient's exposure to radiation.
04/2012 to 07/2016 Certified Nursing Assistant Journey Care | Mokena, IL,
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
01/2016 to 05/2020 Certified Nursing Assistant Journey Care | Mount Prospect, IL,
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Participated in [Type] fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
05/2017 to 05/2020 Administrative Assistant Prince William County Government | Dumfries, VA,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Created PowerPoint presentations for business development purposes.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Managed accounts payable and receivable for [Type] office grossing $[Amount] per year.
  • Maintained staff directory and company policy handbook for human resources department.
  • Scheduled office meetings and client appointments for team of [Number] professional [Job title]s.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Processed invoices and expenses using [Software] to facilitate on-time payment.
Education
Expected in 05/2005 High School Diploma | Valdosta High School, Valdosta, GA GPA:
Expected in 08/2012 Associate Degree Medical Coding And Billing | Medical Coding And Billing Everest University - Tampa, Tampa, FL GPA:
Expected in 12/2004 Certificate | Nursing Assistant Wiregrass Georgia Technical College, Valdosta, GA GPA:
Expected in 10/2020 Certificate | Medical Assisting AMCA, , GPA:
Certifications
  • Certified Nurse Assistant (CNA) CN0028840680 EXPIRE:12/17/2022
  • Certified Medical Assistant (CMA) (SR2928) EXPIRE:10/17/2022
  • BLS EXPIRE 05/22/2022
  • FRIST AIDE EXPIRE:06/24/2022

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Resume Overview

School Attended

  • Valdosta High School
  • Everest University - Tampa
  • Wiregrass Georgia Technical College
  • AMCA

Job Titles Held:

  • Certified Medical Assistant
  • Certified Nursing Assistant
  • Certified Nursing Assistant
  • Administrative Assistant

Degrees

  • High School Diploma
  • Associate Degree Medical Coding And Billing
  • Certificate
  • Certificate

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