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certified medical assistant resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • HIPAA Compliance
  • Medical Terminology
  • Clinical Applications
  • Inventory and Supply Management
  • Operating EKG Equipment
  • Multitasking and Prioritization
  • Cleaning and Sanitizing
  • Treatment Room Preparation
  • Patient care
  • EMR system
  • Experience Administering Injections
  • Customer Service
  • Working in high volume environment
  • Multi-Line Phone Systems
  • Verbal and Written Communication
Experience
08/2019 to Current Certified Medical Assistant Atrium Health | Macon, GA,
  • Experience in working with Urologist and Gynecologist.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Incorporated outside records into charts and EMR.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Labeled and completed lab requisitions using ICD and CPT coding.
04/2016 to 08/2019 Certified Medical Assistant Atrium Health | Albemarle, NC,
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Documented and initiated tests, scan and other orders.
  • Used E- Clinicals medical record software every day and developed advanced skills.
  • Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy.
  • Took notes during patient visits to document in electronic health records system.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Performed preliminary physical tests to accurately record results in patient history summary.
08/2008 to 10/2010 Key Holder/Cashwrap Specialist Devereux | Newton, NJ,
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Counted and balanced registers.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Trained, managed and motivated employees to promote professional skill development.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Processed credit card payments and counted back change and currency.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Helped with purchases and signed customers up for rewards program.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
08/2004 to 06/2007 Instructional Assistant Imperial County Office Of Education | City, STATE,
  • Responsibilities included working with at risk students who were sent through court system.
  • Delivered instruction individually or in small groups with support from instructor.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Graded assignments and tests and documented results into filing systems.
  • Cleaned and organized classrooms, materials and supplies.
  • Distributed classroom materials, pencils, paper and art materials.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Tutored students in course material to improve comprehension.
  • Graded exams, assignments and essays and recorded grades.
  • Assisted faculty members or staff with student conferences.
  • Delivered instruction individually or in small groups with support from instructor.
Education and Training
Expected in 06/2016 to to Associate of Science | Behavior Science Imperial Valley College, Imperial, CA GPA:
Expected in 12/2015 to to CERTIFICATE OF MEDICAL ASSISTANT PROGRAM | MEDICAL ASSISTANT Imperial Valley College, Imperial, CA GPA:
Expected in 06/1996 to to High School Diploma | Calexico High School, Calexico, CA GPA:

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Resume Overview

School Attended

  • Imperial Valley College
  • Imperial Valley College
  • Calexico High School

Job Titles Held:

  • Certified Medical Assistant
  • Certified Medical Assistant
  • Key Holder/Cashwrap Specialist
  • Instructional Assistant

Degrees

  • Associate of Science
  • CERTIFICATE OF MEDICAL ASSISTANT PROGRAM
  • High School Diploma

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