certified medical assistant resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Conscientious Healthcare professional offering over [Number] years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented and knowledgeable [Job Title] skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational [Language] abilities. Efficient Medical Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced medical office. Versatile [Job Title] with [Number] years of experience in medical and administrative support. Robust history of accurately documenting patient health information, collecting vital signs, [Action] and [Action]. Efficiently schedules appointments and records patient insurance information.

  • Patient privacy
  • Electronic health records
  • Infection control and aseptic procedures
  • Payment collection
  • Patient assessments
  • Charting and clinical documentation
  • Medical Records Management
  • EMR / EHR
  • Data entry
  • Patient scheduling
  • Phlebotomy
  • CPR/First Aid Certified
  • Monitoring patient progress
  • Insurance claims
West Monroe High School West Monroe, LA Expected in 02/1983 GED : - GPA :
Work History
Cone Health - Certified Medical Assistant
Whitsett, NC, 03/2008 - Current
  • Prepared and administered medications to alleviate patient symptoms.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Taught patients about medications, procedures and care plan instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for [Number] patients every [Timeframe].
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Monitored [Type] test accuracy using quality controls.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
Lifespan Corporation - Patient Care Attendant
North Grosvenordale, CT, 01/2006 - 02/2008
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Scheduled and accompanied clients to medical appointments.
  • Remained alert to problems or health issues of clients and competently responded.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored and assisted residents through individual service plans.
  • Maintained appropriate filing of personal and professional documentation.
  • Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Documented vitals, behaviors and medications in client medical records.
  • Determined specific needs and provided most appropriate level of services to ensure well-being.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Little Angels Daycare/Owner-operator - Daycare Owner/Operator
City, STATE, 01/1999 - 12/2007
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
  • Stayed current on [Type] codes and [Type] guidelines to maintain compliant program operations in [State].
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Improved quality processes for increased efficiency and effectiveness.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
BAPTIST REGIONAL MEDICAL CENTER - Ward Clerk/Patient Care Attendant
City, STATE, 05/1993 - 04/1999
  • Organized paperwork for doctors, nurses and patients.
  • Filled out records, staffing sheets and patient documents.
  • Documented latest information in computer system and printed paperwork.
  • Stored and retrieved permanent records on daily basis.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy [Type] department.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Received and routed business correspondence to correct departments and staff members.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to [Type] database.
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Monitored usage of [Type] supplies and contacted vendors to place new orders for replenishment.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.

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Resume Overview

School Attended

  • West Monroe High School

Job Titles Held:

  • Certified Medical Assistant
  • Patient Care Attendant
  • Daycare Owner/Operator
  • Ward Clerk/Patient Care Attendant


  • GED

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