Conscientious Healthcare professional offering over [Number] years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented and knowledgeable [Job Title] skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational [Language] abilities. Efficient Medical Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced medical office. Versatile [Job Title] with [Number] years of experience in medical and administrative support. Robust history of accurately documenting patient health information, collecting vital signs, [Action] and [Action]. Efficiently schedules appointments and records patient insurance information.
Skills
Patient privacy
Electronic health records
Infection control and aseptic procedures
Payment collection
Patient assessments
Charting and clinical documentation
Medical Records Management
EMR / EHR
Data entry
Patient scheduling
Phlebotomy
CPR/First Aid Certified
Monitoring patient progress
Insurance claims
Work History
Certified Medical Assistant, 03/2008 to Current Cone Health – Whitsett, NC,
Prepared and administered medications to alleviate patient symptoms.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked and organized exam rooms and medical equipment.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Taught patients about medications, procedures and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for [Number] patients every [Timeframe].
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Collected all pertinent data and calculations to aid physician in interpreting results.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Monitored [Type] test accuracy using quality controls.
Obtained client medical history, including medication information, symptoms and allergies.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Implemented care and efficiency improvements to support and enhance office operations.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
Maintained detailed records of test results by entering data and patient information into computer.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Patient Care Attendant, 01/2006 to 02/2008 Lifespan Corporation – North Grosvenordale, CT,
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Replaced bandages, dressings and binders to care for wounds and encourage healing.
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Scheduled and accompanied clients to medical appointments.
Remained alert to problems or health issues of clients and competently responded.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored and assisted residents through individual service plans.
Maintained appropriate filing of personal and professional documentation.
Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.
Entrusted to handle confidential and sensitive situations in professional matter.
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
Documented vitals, behaviors and medications in client medical records.
Determined specific needs and provided most appropriate level of services to ensure well-being.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Daycare Owner/Operator, 01/1999 to 12/2007 Little Angels Daycare/Owner-operator – City, STATE,
Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
Stayed current on [Type] codes and [Type] guidelines to maintain compliant program operations in [State].
Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Managed and archived quality documentation and participated in internal and external quality audits.
Developed standard operating procedures and document workflows for current and future process steps.
Adhered to established policies, procedures and compliance for satisfactory audit rating.
Improved quality processes for increased efficiency and effectiveness.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Updated quality control standards, methods and procedures to meet compliance requirements.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Ward Clerk/Patient Care Attendant, 05/1993 to 04/1999 BAPTIST REGIONAL MEDICAL CENTER – City, STATE,
Organized paperwork for doctors, nurses and patients.
Filled out records, staffing sheets and patient documents.
Documented latest information in computer system and printed paperwork.
Stored and retrieved permanent records on daily basis.
Answered multi-line phone systems to manage incoming and outgoing calls for busy [Type] department.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Received and routed business correspondence to correct departments and staff members.
Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to [Type] database.
Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Monitored usage of [Type] supplies and contacted vendors to place new orders for replenishment.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept reception area clean and neat to give visitors positive first impression.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Education
GED: , Expected in 02/1983 West Monroe High School - West Monroe, LA GPA:
CERTIFIED MEDICAL ASSISTANT: CERTIFIED MEDICAL ASSISTANT , Expected in 07/2015 VIRGINIA COLLEGE - KNOXVILLE,TN, GPA:
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