Certified Medical Assistant resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Knowledgeable medical office professional with exceptional background over 12+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Skills
Medical terminology
HIPAA compliance
Clinical applications
Wound care and irrigation
Medical terminology knowledge
Bilingual in Spanish
EKG set up and monitoring
Calm and level-headed under duress
Electrocardiography (EKG)
Certified in Basic Life Support (BLS)
Conversant in Spanish
Education and Training
Av Adult SchoolLancaster, CAExpected in 01/1997 ā ā:Medical Assisting - GPA:
Medical Assisting program completed with certificates of excellence.
Antelope Valley CollegeLancaster, CAExpected in ā ā:Nursing - GPA:
Collected Credits while maintaining an above average grade point average towards a nursing degree.
Palmdale High SchoolPalmdale, CAExpected in 08/1987 ā āHigh School Diploma: - GPA:
California Board Of Medical Assistants, Expected in ā āCalifornia Certified Medical Assistant-Clinical: - GPA:
Experience
Cone Health - Certified Medical Assistant Kernersville, NC, 05/2019 - Current
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Contacted pharmacies to submit and refill patients' prescriptions.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Cone Health - Certified Medical Assistant Graham, NC, 02/2016 - 05/2019
Organized charts, documents and supplies to maintain team efficiency.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Jones Lange Lasalle Inc. - Manager Renton, WA, 01/2003 - 02/2016
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Strengthened operational efficiencies and traceability by developing organization systems for financial reports, schedules, inventory control and merchandising.
Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
Enhanced sales by implementing merchandising and promotional improvements.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Trained employees on additional job positions to maintain coverage of roles at all times.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Met with each associate to establish realistic monthly sales goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Delivered fantastic customer experience by identifying needs and suggesting products.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Resolved customer problems by investigating issues, answering questions and building rapport.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Oversaw POS operations and cash management to reduce errors.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Cone Health - Certified Medical Assistant Eden, NC, 01/1997 - 01/2003
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Contacted pharmacies to submit and refill patients' prescriptions.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Organized charts, documents and supplies to maintain team efficiency.
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