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Certified Medical Assistant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Knowledgeable medical office professional with exceptional background over 12+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills
  • Medical terminology
  • HIPAA compliance
  • Clinical applications
  • Wound care and irrigation
  • Medical terminology knowledge
  • Bilingual in Spanish
  • EKG set up and monitoring
  • Calm and level-headed under duress
  • Electrocardiography (EKG)
  • Certified in Basic Life Support (BLS)
  • Conversant in Spanish
Education and Training
Av Adult School Lancaster, CA Expected in 01/1997 : Medical Assisting - GPA :

Medical Assisting program completed with certificates of excellence.

Antelope Valley College Lancaster, CA Expected in : Nursing - GPA :

Collected Credits while maintaining an above average grade point average towards a nursing degree.

Palmdale High School Palmdale, CA Expected in 08/1987 High School Diploma : - GPA :
California Board Of Medical Assistants , Expected in California Certified Medical Assistant-Clinical : - GPA :
Experience
Cone Health - Certified Medical Assistant
Kernersville, NC, 05/2019 - Current
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Cone Health - Certified Medical Assistant
Graham, NC, 02/2016 - 05/2019
  • Organized charts, documents and supplies to maintain team efficiency.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
Jones Lange Lasalle Inc. - Manager
Renton, WA, 01/2003 - 02/2016
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Strengthened operational efficiencies and traceability by developing organization systems for financial reports, schedules, inventory control and merchandising.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Met with each associate to establish realistic monthly sales goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delivered fantastic customer experience by identifying needs and suggesting products.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Oversaw POS operations and cash management to reduce errors.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Cone Health - Certified Medical Assistant
Eden, NC, 01/1997 - 01/2003
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Organized charts, documents and supplies to maintain team efficiency.

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Resume Overview

School Attended

  • Av Adult School
  • Antelope Valley College
  • Palmdale High School
  • California Board Of Medical Assistants

Job Titles Held:

  • Certified Medical Assistant
  • Certified Medical Assistant
  • Manager
  • Certified Medical Assistant

Degrees

  • High School Diploma
  • California Certified Medical Assistant-Clinical

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