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certified medical assistant resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced Certified Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Skills
  • Skills & Abilities
  • CLINICAL SKILS
  • Medical Terminology
  • Instrument Sterilization/Autoclaving
  • Phlebotomy
  • Vital Signs
  • Patient Care
  • Injections
  • Urinalysis/Lab Specimen Collection
  • Wrapping Instruments
  • Surgical Tray Set-up
  • Dysplasia Procedures
  • Assist with Vasectomy Procedures
  • ADMINISTRATIVE AND CUSTOMER SERVICE SKILLS
  • Insurance Billing and Coding
  • Filing Charts
  • Excel and PowerPoint Proficient
  • Telephone Reception
  • Excellent Customer Service
  • Oral/Written Communication
  • Managed Front Desk
  • Managed electronic medical records in eClinical Works (ECW) software
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Decision-Making
  • Data Entry
  • MS Office
  • Multitasking Abilities
  • Excellent Communication
  • Teamwork and Collaboration
  • Dependable and Responsible
  • PPE Compliance
  • Attention to Detail
  • Good Telephone Etiquette
Work History
Certified Medical Assistant, 11/2018 - Current
Catholic Health Initiative Bonney Lake, WA,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Monitored pregnancy tests, rapid strep tests, rapid flu tests, glucose tests and urinalysis tests accuracy using quality controls.
Medical Assistant/ Receptionist , 11/2017 - 11/2018
Quad/Graphics, Inc. Spartanburg, SC,
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Checked patient insurance, demographic and health history to keep information current.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office productivity by handling high volume of callers per day.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Completed and filed financial documentation for accounting purposes.
HEALTHCARE ASSISTANT II, 01/2013 - 11/2017
PLANNED PARENTHOOD GULF COAST City, STATE,
  • Provided assistance with Dysplasia and Vasectomy medical procedures
  • Phlebotomy
  • Medical billing and coding
  • Managed electronic medical records in eClinical Works (ECW) software
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained all prescribed laboratory testing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
MEDICAL ASSITANT DIPLOMA: Medical Assisting, Expected in 05/2003
-
NATIONAL INSTITUTE OF TECHNOLOGY - Houston, TX,
GPA:
Status -
HIGH SCHOOL DIPLOMA: General Studies, Expected in 05/2002
-
STERLING HS - Houston, TX,
GPA:
Status -
Certifications
CPR CERTIFICATION | JUNE 2008- PRESENT,

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Resume Overview

School Attended

  • NATIONAL INSTITUTE OF TECHNOLOGY
  • STERLING HS

Job Titles Held:

  • Certified Medical Assistant
  • Medical Assistant/ Receptionist
  • HEALTHCARE ASSISTANT II

Degrees

  • MEDICAL ASSITANT DIPLOMA
  • HIGH SCHOOL DIPLOMA

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