certified medical assistant resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) XXX-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 14+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Skills
HIPAA Compliance
Clinical Applications
Medical Terminology
Multitasking and Prioritization
Operating EKG Equipment
Check-In and Check-Out Procedures
Clinical and Operational Judgement
Pharmacy Relations
Medication Administration
X-Ray Processing
Blood (Phlebotomy) and Tissue Collection
Medication, Vaccine, and Allergy injections
Decision Making
Treatment Room Preparation
Coordinating Drug Refills
Completing Insurance Forms
Diagnostic Testing
Appointment Scheduling
Clear Communication
Problem Anticipation and Resolution
Critical Thinking
Routine Laboratory Testing
Time Management
Procedure Assistance
Social Perceptiveness
Updating Medical Records
Examination Preparation
Patient Relations
Specimens Collection and Processing
Flexibility and Adaptability
Mathematical Reasoning
Relationship Building
Centrifuge Operation
Pulmonary Function Measurement
Quality Control
Vitals Collection and Documentation
Willingness to Learn
Venipuncture Expertise
Standards Compliance
Electronic Charting
Experience
Certified Medical Assistant, 01/2009 - 10/2022 Northwestern Medicine – Elmhurst, IL,
Incorporated outside records into charts and EHR.
Documented notes during patient visits.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Contributed to office operations by triaging patients by severity of medical complaint.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Responded to patient callbacks and phone-in prescription refill requests.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Scheduled appointments for patients via phone and in person.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Educated patients about medications, procedures and physician's instructions.
Performed preliminary physical tests to accurately record results in patient history summary.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Contacted pharmacies to submit and refill patients' prescriptions.
Organized charts, documents and supplies to maintain team productivity.
Labeled and completed lab requisitions using ICD and CPT coding.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Completed basic physical assessments of clinic patients to provide optimal care.
Measured vital signs and took medical histories to prepare patients for examination.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Certified Medical Assistant, 08/2008 - 01/2009 Northwestern Medicine – Evergreen Park, IL,
Labeled and completed lab requisitions using ICD and CPT coding.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Responded to patient callbacks and phone-in prescription refill requests.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Documented notes during patient visits.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Recorded patient care information and medical history within charts.
Server, 04/2004 - 08/2008 Simmzys – El Segundo, CA,
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Informed customers of daily specials and signature menu items.
Greeted customers, answered questions and recommended specials to increase profits.
Cleaned tables and chairs to prepare dining area for next customers.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Served food and beverages to patrons and confirmed complete orders.
Brought wine selections to tables with appropriate glasses and poured for customers.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Provided exceptional service to high volume of daily customers.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server, 02/1998 - 03/2004 Simmzys – Huntington Beach, CA,
Greeted customers, answered questions and recommended specials to increase profits.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Served food and beverages to patrons and confirmed complete orders.
Prepared checks, itemizing total meal costs and taxes.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education and Training
Associate of Applied Science: Medical Assisting Management, Expected in 07/2008 - Columbus State Community College - Columbus, OH GPA: Status -
Certifications
Certified Medical Assistant (CMA AAMA)
BLS Provider CPR Training with AED - 2022
First Aid Certification
Basic Radiographic Operator License- Ohio Department of Health-2022
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