certified medical assistant resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Knowledgeable Certified Medical Assistant with exceptional background over a year handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Skills
Multitasking and Prioritization
HIPAA Compliance
Vitals Collection and Documentation
Willingness to Learn
Electronic Charting
Flexibility and Adaptability
Time Management
Medical Terminology
Updating Medical Records
Education and Training
Seminole State College of FloridaSanford, FLExpected in ā āHigh School Diploma: - GPA:
Certifications
Certified Medical Assistant (CMA)
Experience
Concentra - Certified Medical Assistant Elkridge, MD, 05/2022 - Current
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Labeled and completed lab requisitions using ICD and CPT coding.
Cleaned and maintained medical equipment following procedures and standards.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Measured vital signs and took medical histories to prepare patients for examination.
Conducted insurance verification and pre-certification and pre-authorization functions.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Completed basic physical assessments of clinic patients to provide optimal care.
Contributed to office operations by triaging patients by severity of medical complaint.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Ricoh Americas Corporation - Front Desk Medical Receptionist Metairie, LA, 06/2021 - 05/2022
Checked patients in and out for appointments and collected co-payments.
Called patients to confirm scheduled appointments and obtain additional details.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Handled correspondence, managed files and performed other clerical duties for office staff.
Followed infection control procedures to protect patients and staff in waiting area.
Entered insurance, demographics and health history into patient database.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Processed patient payments and scanned identification and insurance cards.
Protected patients by observing strict HIPAA guidelines.
Took messages from patients and promptly relayed to appropriate staff.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Straightened up waiting room to maintain neat and organized space.
Trained new staff on office procedures, insurance processes and medical terminology.
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