Livecareer-Resume

Certified Medical Assistant Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly motivated and committed Medical Professional with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Skills
  • Medical office administration support
  • Medical Terminology
  • Completing Insurance forms, FMLA and STD paperwork
  • Prior Authorization, Billing and CPT coding abilities
  • Effective communication skills and reliable team player
  • Inventory/ Supply ordering
  • Detail oriented, problem solver
  • Multi-line Telephone System knowledge
  • Patient and Staff Scheduling, Staff education and training
  • Direct patient care and Assisting with physical exams
  • Phlebotomy
  • EMR / EHR computer proficiency, working knowledge of Word, Excel and Power Point
Work History
09/2019 to 10/2020
Certified Medical Assistant Palmetto Health Powdersville, SC,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented client medical history, including medication information, symptoms and allergies.
  • Completed clinical procedures and in office testing orders
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Gathered forms, copied insurance cards and collected patient information for billing and insurance filing.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Collected blood samples following OSHA guidelines
  • Phone triage, responded timely to emails and phone calls.
Feb2011 to 07/2019
Certified Medical Assistant Palmetto Health Anderson, SC,
  • Roomed patients, reviewed personal health history, medications and allergies, obtained vitals every visit.
  • Skillfully supported physicians during basic and invasive medical procedures.
  • Obtained pre authorizations for medical imaging , medications, In office and hospital procedures.
  • Utilized active listening, interpersonal and telephone etiquette skills when communicating with others
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Followed OSHA, HIPAA, and AAMA compliance, completed patient's FMLA and STD paperwork, collaborated with patient and Short Term Disability company.
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement
  • Filled medication under direction of physician such as antihistamines, antibiotics and nasal, oral or inhaled steroids.
  • Performed skin testing, IgE RAST and other tests to isolate likely allergens, administered ordered immunotherapy and vaccines.
  • Provided administrative services, including answering multi-phone system and email correspondence, making copies and handling incoming and outgoing mail and faxes.
09/2004 to 11/2008
Sales Equipment Coordinator Taylor Industries City, STATE,
  • Created purchase orders and had each signed by production managers.
  • Evaluated inventory and delivery needs. Researched distributors for available product.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Provided administrative services, including answering multi-phone system and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Managed over 100 calls per day.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Greeted visitors and customers upon arrival, offered assistance and notified sales department or managers of visitor.
  • Received and processed stock into inventory management system
  • Assessed areas of service concern and developed improvement plans.
10/1997 to 04/2007
Program Coordinator for Mental Health Group Homes Behavioral Technologies City, STATE,
  • Direct day-to-day administrative and operational functions for 10 group home facilities, providing guidance and leadership to over 40 employees.
  • Set schedules for over 40 staff by planning and designating shifts and hours.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, DHS, benefits administration and general liability.
  • Recruited, hired and trained employees to offer high-quality, outstanding patient care.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Assisting with interviewing and new hire onboarding process and required paperwork, set up training videos to watch, coordinating pre-employment testing, help to maintain existing employee paperwork.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to to company employees and owners.
  • Increased customer satisfaction by resolving product ordering issues
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Education
Expected in 08/2010
Associate of Applied Science: Medical Assistant
Kaplan University - Urbandale, Iowa,
GPA:
Certifications
  • American Association of Medical Assistants
  • First Aid/CPR Certified

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

93Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Kaplan University
Job Titles Held:
  • Certified Medical Assistant
  • Certified Medical Assistant
  • Sales Equipment Coordinator
  • Program Coordinator for Mental Health Group Homes
Degrees
  • Associate of Applied Science