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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Skills
  • Patient Relations
  • Blood and Tissue Collection
  • Updating Medical Records
  • Treatment Room Preparation
  • Critical Thinking
  • Multitasking and Prioritization
  • Coordinating Drug Refills
  • Appointment Scheduling
  • Medication Administration
  • Operating EKG Equipment
  • Wound Care
  • Check-In and Check-Out Procedures
  • Examination Preparation
  • Routine Laboratory Testing
  • Clear Communication
  • Pharmacy Relations
  • Time Management
  • Procedure Assistance
  • Patient Chart Tracking
  • Standards Compliance
  • Remote Video Conferencing
  • Mobile Device Operation
  • Medical Dictation
  • Sanitizing and Cleaning
  • Quality Control
  • Venipuncture Expertise
Work History
09/2020 to 06/2021
Certified Medical Assistant Trihealth, Inc. Oxford, OH,
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Tested and recorded blood glucose levels.
06/2019 to 09/2020
Medical Assistant Apollo Medical Holdings, Inc. Alhambra, CA,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Prepared initial patient charts for admission.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Ambulated, turned and positioned patients.
  • Tested and recorded blood glucose levels.
  • Obtained all prescribed laboratory testing.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected Specimens for Pre-Employment, including Urine and Hair follicle samples.
  • Performed Treadmill testing for Pre-Employment.
09/2012 to 01/2019
Lead Medical Assistant Rush University Medical Center Chicago, IL,
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Triaged incoming calls for provider to determine callers' likely needs, including immediate appointments or scheduled visits.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Managed registrations for Primary Care and Urgent Care department with 9 providers and high patient volumes.
  • Assisted physicians and nurses with clinical procedures such as Biopsy's, IUD and Nexplanon placements, I&D surgical procedures, and pelvic exams.
  • Documented patient information in EMR.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Taught patients about medications, procedures and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Ambulated, turned and positioned patients.
  • Responsible for huddles every morning before patients arrived.
06/2009 to 09/2012
Lead Medical Assistant Rush University Medical Center Chicago, IL,
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Triaged incoming calls for provider to determine callers' likely needs, including immediate appointments or scheduled visits.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Assisted physicians and nurses with clinical procedures such as Minor Surgical procedures, IUD placement/removals, Pelvic exams, Colposcopy's, Leep and Cryo Procedures.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Compiled necessary documents for surgical billing packages.
  • Taught patients about medications, procedures and care plan instructions.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared initial patient charts for admission.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained pre- and post-treatment vital signs and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Tested and recorded blood glucose levels.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Ordered and prepared reagents and supplies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained all prescribed laboratory testing.
  • Ambulated, turned and positioned patients.
Education
Expected in 07/2005
Medical Assistant Certificate: Medical Assisting
Westwood College of Denver - Denver, CO,
GPA:
Expected in 05/2003
GED:
Community College of Denver - Denver, CO
GPA:
Certifications
  • CMA - Certified Medical Assistant
  • Current BLS

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Resume Overview

School Attended

  • Westwood College of Denver
  • Community College of Denver

Job Titles Held:

  • Certified Medical Assistant
  • Medical Assistant
  • Lead Medical Assistant
  • Lead Medical Assistant

Degrees

  • Medical Assistant Certificate
  • GED

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