Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Medical terminology
Inventory and supply management
HIPAA compliance
Patient scheduling
Specimen collection and processing
Stocking supplies
Prescription Prior Authorizations
Data entry
Experience
12/2013 to Current
Certified Medical AssistantUnitypoint Health – Grinnell, IA,
Administer rapid tests, such as throat swabs, to help clinical staff assess conditions.
Assess, document and monitor vital signs for patients.
Complete basic physical assessments of patients to provide optimal care.
Prepare treatment rooms for patients, including cleaning surfaces and restocking supplies.
Organize charts, documents and supplies to maintain team efficiency.
Assist with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Contact pharmacies to submit and refill patients' prescriptions.
Contact pharmacies and insurance companies to complete prior authorization paperwork.
Clean, restock and prepare exam rooms and medical equipment.
Secure patient information and maintain patient confidence by completing and safeguarding medical records.
Schedule appointments for patients via phone and in person.
Interview patients to verify information, record medical history and confirm purpose of visit.
Monitor pediatric department medical supply levels to confirm sufficient stock-promptly letting the supply clerk know of any needed replenishment orders before depletion.
Record vital signs and medical history.
Perform preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Lead patients to exam rooms, answer general questions and prepare patients for physician by explaining process.
01/2010 to 09/2013
Certified Medical AssistantUnitypoint Health – Urbandale, IA,
Administered rapid tests such as throat swabs to help clinical staff assess conditions.
Assessed, documented and monitored vital signs.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team efficiency.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Contacted pharmacies to submit and refill patients' prescriptions.
Cleaned, restocked and prepared exam rooms and medical equipment.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Scheduled appointments for patients via phone and in person.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Recorded vital signs and medical history.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
01/2008 to 01/2010
Registration SpecialistBone And Joint Center, S.C. – Rib Mountain, WI,
Scanned documents, including insurance cards to include in patient charts.
Clearly explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
Delivered clear instructions to direct patients to correct department.
Adhered to HIPAA guidelines and maintained integrity of clinic procedures.
Verified patient information, including demographics and emergency contacts.
Advised patients of monies required to be paid prior to services.
Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Asked various questions from clients to obtain the information necessary for paperwork.
06/2005 to 01/2008
Medical ReceptionistConnected Clinic – Kansas City, MO,
Maximized office efficiency by answering incoming calls to provide office information and transfer calls to desired personal.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Interviewed patients to collect medical information and insurance details.
Scheduled and confirmed patient appointments in busy clinic.
Took messages from patients and promptly relayed to appropriate staff.
Set up appointments for physician visits and procedures using calendar software.
Pleasantly greeted each patient.
Straightened up the waiting room so that it remained neat and organized.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Answered multi-line phone system and directed callers to requested personnel and departments.
Processed patient payments and scanned identification and insurance cards.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Observed strict HIPAA guidelines at all times according to company policy.
Education and Training
Expected in 01/2010
Medical Assistant: Herzing University - Madison, GPA:
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