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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Medical terminology
  • Inventory and supply management
  • HIPAA compliance
  • Patient scheduling
  • Specimen collection and processing
  • Stocking supplies
  • Prescription Prior Authorizations
  • Data entry
Experience
12/2013 to Current
Certified Medical Assistant Unitypoint Health Grinnell, IA,
  • Administer rapid tests, such as throat swabs, to help clinical staff assess conditions.
  • Assess, document and monitor vital signs for patients.
  • Complete basic physical assessments of patients to provide optimal care.
  • Prepare treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Organize charts, documents and supplies to maintain team efficiency.
  • Assist with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Contact pharmacies to submit and refill patients' prescriptions.
  • Contact pharmacies and insurance companies to complete prior authorization paperwork.
  • Clean, restock and prepare exam rooms and medical equipment.
  • Secure patient information and maintain patient confidence by completing and safeguarding medical records.
  • Schedule appointments for patients via phone and in person.
  • Interview patients to verify information, record medical history and confirm purpose of visit.
  • Monitor pediatric department medical supply levels to confirm sufficient stock-promptly letting the supply clerk know of any needed replenishment orders before depletion.
  • Record vital signs and medical history.
  • Perform preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Lead patients to exam rooms, answer general questions and prepare patients for physician by explaining process.
01/2010 to 09/2013
Certified Medical Assistant Unitypoint Health Urbandale, IA,
  • Administered rapid tests such as throat swabs to help clinical staff assess conditions.
  • Assessed, documented and monitored vital signs.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Recorded vital signs and medical history.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
01/2008 to 01/2010
Registration Specialist Bone And Joint Center, S.C. Rib Mountain, WI,
  • Scanned documents, including insurance cards to include in patient charts.
  • Clearly explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
  • Delivered clear instructions to direct patients to correct department.
  • Adhered to HIPAA guidelines and maintained integrity of clinic procedures.
  • Verified patient information, including demographics and emergency contacts.
  • Advised patients of monies required to be paid prior to services.
  • Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
  • Asked various questions from clients to obtain the information necessary for paperwork.
06/2005 to 01/2008
Medical Receptionist Connected Clinic Kansas City, MO,
  • Maximized office efficiency by answering incoming calls to provide office information and transfer calls to desired personal.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Interviewed patients to collect medical information and insurance details.
  • Scheduled and confirmed patient appointments in busy clinic.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Set up appointments for physician visits and procedures using calendar software.
  • Pleasantly greeted each patient.
  • Straightened up the waiting room so that it remained neat and organized.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Processed patient payments and scanned identification and insurance cards.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Observed strict HIPAA guidelines at all times according to company policy.
Education and Training
Expected in 01/2010
Medical Assistant:
Herzing University - Madison,
GPA:
Certifications
  • Certified Medical Assistant (CMA)

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Resume Overview

School Attended

  • Herzing University

Job Titles Held:

  • Certified Medical Assistant
  • Certified Medical Assistant
  • Registration Specialist
  • Medical Receptionist

Degrees

  • Medical Assistant

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