certified medical assistant resume example with 14+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

  • Patient Documentation
  • Medical Billing
  • Vital Sign Monitoring
  • Needs Assessments
  • Patient Scheduling
  • Payment Collection
  • HIPAA Compliance
  • EKG Set up and Monitoring
  • Communicating With Patient Families
  • Professional Bedside Manner
  • Understands Mobility Assistance Needs
  • Compassionate
  • Vital Sign Monitors
  • Insurance Claims
  • First Aid
  • IDX Appointment Scheduling
  • CPR
  • Patient Bathing
  • Electrocardiography (EKG)
  • Electronic Medical Records
  • General Housekeeping Ability
Education and Training
Northwest Career College Las Vegas, NV Expected in 07/2022 Certified Medical Assistant : Medical Assistant - GPA :
Nassau Community College Garden City, NY Expected in 11/2014 GED : - GPA :
Training Course Garden City, NY, Expected in 03/2003 : Home Health Aide/ Personal Care Aide - GPA :
Dean Health - Certified Medical Assistant
Wisconsin Dells, WI, 07/2022 - 06/2023
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
Plymouth Harbor On Sarasota Bay - Home Health Aide
Sarasota, FL, 03/2019 - 08/2021
  • Assisted clients with bathing, dressing and incontinence care.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Recognized emergency situations and implemented appropriate procedures.
  • Documented care provided and submitted notes to supervisor.
  • Managed patient transportation and appointment scheduling.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Transported individuals to medical appointments and assisted with errands.
  • Accompanied clients to doctors' offices or on other trips outside home.
Northwell Health - PCA/Home Health Aide
City, STATE, 02/2003 - 09/2014
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
  • Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
  • Assisted nursing staff with diverse care needs of [Type] patients.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Responded to bell or light signal calls to assist patients with needs.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Kept instruments and equipment clean and sanitized.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

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Resume Overview

School Attended

  • Northwest Career College
  • Nassau Community College
  • Training Course

Job Titles Held:

  • Certified Medical Assistant
  • Home Health Aide
  • PCA/Home Health Aide


  • Certified Medical Assistant
  • GED

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