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certified medical assistant resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Skills
  • Medical Terminology
  • HIPAA Compliance
  • Inventory and Supply Management
  • Clinical Applications
  • Cleaning and Sanitizing
  • Examination Preparation
  • Routine Laboratory Testing
  • X-Ray Processing: Bone Density
  • Procedure Assistance
  • Multitasking and Prioritization
  • Updating Medical Records
  • Wound Care
  • Treatment Room Preparation
  • Operating EKG Equipment
  • Time Management
  • Appointment Scheduling
  • Coordinating Drug Refills
  • Clear Communication
  • Clinical and Operational Judgement
  • Multi-line Telephone System Operation
  • Specimens Collection and Processing
  • Centrifuge Operation
  • Vitals Collection and Documentation
  • Pulmonary Function Measurement
  • Electronic Charting
  • Basic Math
  • Flexibility and Adaptability
  • Managing Medical Laboratory Equipment
  • Venipuncture Expertise
  • Patient Chart Tracking
  • Mobility Assistance
  • Microsoft Office
  • Willingness to Learn
Experience
Certified Medical Assistant, 07/2017 to Current
Tower HealthDouglassville, PA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Incorporated outside records into charts and EHR.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Labeled and completed lab requisitions using ICD and CPT coding.
Certified Medical Assistant, 08/2013 to 07/2017
Tower HealthPlymouth Meeting, PA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Incorporated outside records into charts and EMR.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Labeled and completed lab requisitions using ICD and CPT coding.
Assistant Manager, 05/XXX3 to 03/XXX9
Price ChopperNewburgh, NY,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Managed and motivated 10 employees.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
  • Prioritized and delegated tasks for efficient completion within team environment.
  • Assisted with planning and developing company initiatives and projects.
  • Organized working processes between department supervisors cutting wasted time and materials.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Handled responsibilities successfully upon Store manager's absence.
  • Coached team of 10 staff members of Sales Associates to boost department efficiency.
  • Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
  • Worked closely with store manager to maintain day-to-day operations.
Education and Training
Associate of Applied Science: Medical Assisting, Expected in 04/2013 to Texas State Technical College - Harlingen - Harlingen, TX
GPA:
High School Diploma: , Expected in 05/XXX1 to Harlingen High School - Harlingen, TX
GPA:
Languages
English:
Full Professional
Negotiated:
Spanish:
Full Professional
Negotiated:
Accomplishments
  • Trained new staff upon employment.
Certifications
  • Certified Medical Assistant (CMA)
  • Completion of Bone Density Training & Operating
,

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Resume Overview

School Attended

  • Texas State Technical College - Harlingen
  • Harlingen High School

Job Titles Held:

  • Certified Medical Assistant
  • Certified Medical Assistant
  • Assistant Manager

Degrees

  • Associate of Applied Science
  • High School Diploma

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