Dedicated and empathetic Certified Medical Assistant offering 17 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Skills
Medical terminology
HIPAA compliance
Medical coding
Clinical applications
Patient scheduling
Inventory and supply management
Specimens collection and processing
Wound care and irrigation
Venipuncture and phlebotomy
Proper sterilization techniques
Understands medical procedures
Documentation procedures expert
Advanced anatomy knowledge
Charting expertise
Data entry
Medical billing
Stocking supplies
Experience
Certified Medical Assistant, 11/2016 - Current Baptist Healthcare System, Inc. – Prospect, KY,
Recorded vital signs and medical history for patients each .
Organized charts, documents and supplies to maintain team efficiency.
Administered rapid tests such as Flu and Strep test to help clinical staff assess conditions.
Performed routine tests such as urine dip stick, vision and hearing tests.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Maintained and calibrated lab instruments and equipment.
Contacted pharmacies to submit and refill patients' prescriptions.
Sterilized medical instruments as needed.
Assisted with technical treatments and entered information in patient records and charts.
Followed all principles of asepsis and infection control.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Certified Medical Assistant, 05/2010 - 11/2016 Baptist Healthcare System, Inc. – Salem, IN,
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Administered rapid tests such as Flu and Strep test to help clinical staff assess conditions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Assessed, documented and monitored vital signs for more than 15 patients per day.
Organized charts, documents and supplies to maintain team efficiency.
Recorded vital signs and medical history for 15 patients each day.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Cleaned, restocked and prepared exam rooms and medical equipment.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Certified Medical Assistant, 05/2006 - 05/2010 Baptist Healthcare System, Inc. – Somerset, KY,
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Administered rapid tests such as flu and strep to help clinical staff assess conditions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Assessed, documented and monitored vital signs for more than 10 patients per day.
Organized charts, documents and supplies to maintain team efficiency.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Recorded vital signs and medical history for 10 patients each day.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Cleaned, restocked and prepared exam rooms and medical equipment.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Collected forms, copied insurance cards and to coordinate patient information for billing and insurance processing.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Education and Training
Associate of Applied Science: Medical Assisting, Expected in 08/2005 - Baker College - Flint, MI GPA:
Certificate : , Expected in - American Medical Careers - Flint Mi, GPA:
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