Certified Medical Assistant Resume Example
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CERTIFIED MEDICAL ASSISTANT
Summary
Knowledgeable medical office professional with exceptional background over 20+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Skills
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Experience
Vanguard Medical Group | Emerson , NJCertified Medical Assistant10/2012 - Current
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled appointments for patients via phone and in person.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
- Administered rapid tests such as strep testing, influenza testing, finger stick blood glucose, urine pregnancy testing and mono testing to help clinical staff assess conditions.
- Organized charts, documents and supplies to maintain team efficiency.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Community Mental Health Services Of Livingston County | Howell , MIMedical Assistant
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Assisted physicians by preparing patients for procedures, including EKGs, glucose testing, finger stick PT/INR testing
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Measured patient peak flows to improve workflow efficiency.
- Assessed, documented and monitored vital signs for more than 70 patients per day.
- Evaluated and reported current equipment inventory to appropriate sources.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Batch-scanned and indexed patient charts to improve data availability while maintaining security.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Recorded vital signs and medical history for 70 patients each 15 minutes.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Communicated with patients by phone and via written correspondence.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Monitored patient stability by checking vital signs and weight.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Scheduled appointments for patients via phone and in person.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Escorted patients to examination rooms and documented medical histories.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Humana Inc. | Oakland Park , FLMedical Receptionist
- Prepared and sent financial statements to support bookkeeping functions.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
- Conducted patient intake interviews to collect medical information and insurance details.
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Observed strict HIPAA guidelines at all times according to company policy.
- Took messages from patients and promptly relayed to appropriate staff.
- Set up appointments for physician visits and procedures using calendar software.
- Handled all office supply ordering including ink cartridges, toner and paper
- Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
- Straightened up the waiting room so that it remained neat and organized.
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Processed patient payments and scanned identification and insurance cards.
- Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
- Greeted callers with enthusiasm, answering all phone calls by second ring.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Informed patients of financial responsibilities prior to rendering services.
Education and Training
Northern Bedford County High School | CityHigh School Diploma06/1998
YTI Career Institute - Altoona | City, StateCertification in Medical Assistant2003
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School Attended
- Northern Bedford County High School
- YTI Career Institute - Altoona
Job Titles Held:
- Certified Medical Assistant
- Medical Assistant
- Medical Receptionist
Degrees
- High School Diploma
Certification in Medical Assistant
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