Certified Medical Assistant Resume Example UPMC

CERTIFIED MEDICAL ASSISTANT

Summary

Knowledgeable medical office professional with exceptional background over 20+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills

Medical terminology
Clinical applications
HIPAA compliance
Inventory and supply management
Patient scheduling
Specimens collection and processing
Advanced anatomy knowledge
Charting expertise
Understands medical procedures
Documentation procedures expert
Proper sterilization techniques
Lab equipment setup
Diagnostic procedures
Quick problem solver
Medical terminology knowledge
Cardiac anatomy and physiology awareness

Patient-handling equipment
Electrocardiography (EKG)
Calm and level-headed under duress
Certified in Basic Life Support (BLS)
Valid PA driver's license
Vital sign monitors
Stocking supplies
EKG set up and monitoring
Restocking lab supplies
Data entry
Sterile technique
First aid
Customer Service
Pulse volume recorder
Communicating with patient families
Human anatomy and physiology

Experience

UPMC | Duncansville, PACertified Medical Assistant10/2012 - Current

Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Administered rapid tests such as strep testing, influenza testing, finger stick blood glucose, urine pregnancy testing and mono testing to help clinical staff assess conditions.
Organized charts, documents and supplies to maintain team efficiency.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.

Cardiology Associates | Altoona, PAMedical Assistant

Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Prepared, reviewed and submitted patient statements to determine factual accuracy.
Assisted physicians by preparing patients for procedures, including EKGs, glucose testing, finger stick PT/INR testing
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Measured patient peak flows to improve workflow efficiency.
Assessed, documented and monitored vital signs for more than 70 patients per day.
Evaluated and reported current equipment inventory to appropriate sources.
Contacted pharmacies to submit and refill patients' prescriptions.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Acted as liaison between physician and patient, answering questions and delivering test results.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Recorded vital signs and medical history for 70 patients each 15 minutes.
Recorded patient histories and filed supporting clinical data and diagnosis.
Communicated with patients by phone and via written correspondence.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Completed clinical procedures and gathered patient data for interpretation by physician.
Monitored patient stability by checking vital signs and weight.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Kept facility stocked with necessary supplies, equipment and instruments.
Scheduled appointments for patients via phone and in person.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Escorted patients to examination rooms and documented medical histories.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.

Southern Cove Medical | Loysburg, PAMedical Receptionist

Prepared and sent financial statements to support bookkeeping functions.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Conducted patient intake interviews to collect medical information and insurance details.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Observed strict HIPAA guidelines at all times according to company policy.
Took messages from patients and promptly relayed to appropriate staff.
Set up appointments for physician visits and procedures using calendar software.
Handled all office supply ordering including ink cartridges, toner and paper
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Straightened up the waiting room so that it remained neat and organized.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Answered multi-line phone system and directed callers to requested personnel and departments.
Processed patient payments and scanned identification and insurance cards.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Informed patients of financial responsibilities prior to rendering services.

Education and Training

Northern Bedford County High School | Loysburg, PAHigh School Diploma06/1998

YTI Career Institute - Altoona | Altoona, PACertification in Medical Assistant2003

Resume Overview

Companies Worked For:

UPMC
Cardiology Associates
Southern Cove Medical

School Attended

Northern Bedford County High School
YTI Career Institute - Altoona

Job Titles Held:

Certified Medical Assistant
Medical Assistant
Medical Receptionist

Degrees

High School Diploma
Certification in Medical Assistant

Certified Medical Assistant Resume Example

Resume Score: 80%

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