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Certified Medical Assistant Resume Example

Resume Score: 80%

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KY
CERTIFIED MEDICAL ASSISTANT
Summary

Knowledgeable medical office professional with exceptional background over 20+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills
  • Medical terminology
  • Clinical applications
  • HIPAA compliance
  • Inventory and supply management
  • Patient scheduling
  • Specimens collection and processing
  • Advanced anatomy knowledge
  • Charting expertise
  • Understands medical procedures
  • Documentation procedures expert
  • Proper sterilization techniques
  • Lab equipment setup
  • Diagnostic procedures
  • Quick problem solver
  • Medical terminology knowledge
  • Cardiac anatomy and physiology awareness
  • Patient-handling equipment
  • Electrocardiography (EKG)
  • Calm and level-headed under duress
  • Certified in Basic Life Support (BLS)
  • Valid PA driver's license
  • Vital sign monitors
  • Stocking supplies
  • EKG set up and monitoring
  • Restocking lab supplies
  • Data entry
  • Sterile technique
  • First aid
  • Customer Service
  • Pulse volume recorder
  • Communicating with patient families
  • Human anatomy and physiology
Experience
UPMC | Duncansville, PACertified Medical Assistant10/2012 - Current
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Administered rapid tests such as strep testing, influenza testing, finger stick blood glucose, urine pregnancy testing and mono testing to help clinical staff assess conditions.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Cardiology Associates | Altoona, PAMedical Assistant
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Assisted physicians by preparing patients for procedures, including EKGs, glucose testing, finger stick PT/INR testing
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Measured patient peak flows to improve workflow efficiency.
  • Assessed, documented and monitored vital signs for more than 70 patients per day.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Recorded vital signs and medical history for 70 patients each 15 minutes.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Communicated with patients by phone and via written correspondence.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Monitored patient stability by checking vital signs and weight.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Scheduled appointments for patients via phone and in person.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Escorted patients to examination rooms and documented medical histories.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Southern Cove Medical | Loysburg, PAMedical Receptionist
  • Prepared and sent financial statements to support bookkeeping functions.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Set up appointments for physician visits and procedures using calendar software.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Straightened up the waiting room so that it remained neat and organized.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Processed patient payments and scanned identification and insurance cards.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Informed patients of financial responsibilities prior to rendering services.
Education and Training
Northern Bedford County High School | Loysburg, PAHigh School Diploma06/1998
YTI Career Institute - Altoona | Altoona, PACertification in Medical Assistant2003
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • UPMC
  • Cardiology Associates
  • Southern Cove Medical

School Attended

  • Northern Bedford County High School
  • YTI Career Institute - Altoona

Job Titles Held:

  • Certified Medical Assistant
  • Medical Assistant
  • Medical Receptionist

Degrees

  • High School Diploma
    Certification in Medical Assistant

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