Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Organized and efficient Data Entry Clerk with 10 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Efficient and precise with commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

Efficient Data Transcriber with significant training in word processing and spreadsheet management. Skilled at managing multiple, concurrent projects with competing priorities. Committed to achieving results within deadlines.

  • Progress documentation
  • Care Plan Management
  • Care Plan Assessment
  • Patient Care
  • State Regulations Knowledge
  • Home Health Care
  • Bathing
  • First Aid and Safety
  • Teamwork
  • Excellent work ethic
  • Responsible
  • Data management
Work History
Certified Home Health Aide, 08/2018 to 03/2020
Beth Israel Lahey HealthCambridge, MA,
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Supervised daily activities and provided assistance when needed.
  • Kept close eye on behavior and emotional responses of clients, consulting with RN Hope Vandegrift to address concerns and protect each person from any harm.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients with Diabetes and Pancreatic Caner conditions to promote better nutrition.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Checked vital signs on beginning and ending of the shifts or as directed by the RN or their physicians and contacted either regarding any patient health concerns or behavioral changes.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
Director of Human Resources, 04/2019 to 02/2020
Carrier EnterpriseGreensboro, NC,
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Devised hiring and recruitment policies for 20-employee company.
  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Conducted investigations and assisted with handling employee complaints including Affirmative Action and EEOC to promote equitable workplace.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Answered approximately 50+ calls per day to assist callers and redirect calls to proper personnel.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Met with employees annually for progress reviews and performance assessments.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
  • Used Alora Software to track employees State regulation compliance requirements to ensure all were kept in compliance.
  • Educated employees on company policy and kept employee handbook current.
Social Welfare Examiner, 02/2015 to 08/2018
Department Of Social ServicesCity, STATE,
  • Reviewed application process with applicants and assisted in preparation of documents to apply for state benefits.
  • Completed thorough investigations for state to minimize fraud, waste and abuse of welfare program.
  • Endured accuracy of applicant's eligibility by compiling, recording and evaluating financial data provided by applicant.
  • Assisted applicants in coordinating and referring to other appropriate social service agencies as needed.
  • Participated in judicial proceedings and meetings to report findings in determining application decision.
  • Prepared budgets for program applicants to assist in determining needs and ongoing financial preparation.
  • Managed caseload of 200+ applicants, consistently reviewing income eligibility via statewide verification system.
  • Managed caseload of 200+ applicants, consistently reviewing income eligibility via statewide verification system.
  • Reported findings of fraud investigations to appropriate state agencies and officials.
  • Collaborated with other state program offices to provide applicants with additional supports to meet needs.
  • Conducted applicant interviews and determined eligibility for public assistance programs including Snap, Temporary Assistance, Heap and Cooling Programs.
  • Attended over 200+ hours of meetings, conferences and training courses to advance professional knowledge of social work.
GED: , Expected in 09/1999
Boces Alternative High School - Elmira Heights, NY,
  • CHHA - Certified Home Health Aide
  • Snap Training Institute Certification - Buffalo, NY
  • Heap Training Certification, Elmira, NY
  • CPR & First Aid Certified
  • Temporary Assistant Training Certification - Albany, NY

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Resume Overview

School Attended

  • Boces Alternative High School

Job Titles Held:

  • Certified Home Health Aide
  • Director of Human Resources
  • Social Welfare Examiner


  • GED

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