Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Professional Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over a one-year industry history.
Skills
Safety and security
Staff management
Surveillance
File and records management
Safety and security enforcement
Inmate management
Crime prevention
Inmate behavior modification tactics
Emergency response
Conflict resolution skills
Weapons training
Correctional facility procedures
Suicide prevention training
Criminal law knowledge
Work History
Certified Correctional Officer, 11/2018 to Current Wellpath – Chester, GA,
Established positive working relationships and maintained boundaries with resident offenders.
Restrained adult inmates when disturbances required physical intervention.
Built solid relationships with staff and residents to keep institution safe and secure.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised and directed inmate movement during various activities on and off campus.
Completed dorm sanitation and maintenance checks and reported results to management.
Created and maintained arrest files on all inmates processed through jail.
Searched building and grounds, living quarters and work areas for contraband.
Maintained custody and control of 100+ inmates housed in multiple security units.
Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
Handled inmate counts and searches for missing inmates.
Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
Responded quickly and effectively to all security violations and duress alarms.
Processed and logged accurate and detailed incident reports.
Responded to calls in both routine and emergency situations.
Unlocked rooms and suites for authorized contractors.
Investigated all security and safety violations.
Maintained surveillance of building and identified all officials and employees before authorizing entrance.
Maintained accurate and detailed logs of all events during each shift.
Assigned inmate orderlies tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Beauty Advisor, 06/2018 to 10/2020 Lvmh – Victor, NY,
Counted cash in register drawer at beginning and end of shift.
Checked prices for customers and processed items sold by scanning barcodes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers by answering questions and fulfilling requests.
Educated customers on promotions to enhance sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Cashier, 11/2017 to 11/2018 United Dairy Farmers – Gahanna, OH,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reviewed weekly sales circulars and monitored price changes.
Educated customers on promotions to enhance sales.
Used cash registers and POS systems to request and record customer orders and compute bills.
Requested official identification for alcohol and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Retrieved items for customers and verified prices.
Removed trash, swept and mopped floors for professional appearance.
Helped customers get groceries to vehicles.
Collected carts from parking lot and designated returns.
Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
Crew Member, 06/2015 to 12/2015 Mister Carwash – Tavares, FL,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Promoted customer loyalty by efficiently handling food and service complaints.
Performed shift change tasks each day to keep store efficient and neat.
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained clean, sanitized and well-organized food preparation zones.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Processed payments and counted change to complete transactions.
Education
High School Diploma: , Expected in 05/2017 Citrus High School - Inverness, FL GPA:
Associate of Arts: Social Welfare , Expected in 09/2020 College of Central Florida - Lecanto, FL, GPA:
Certifications
The Commission on Criminal Justice Standards and Training
-Basic Recruit Certificate of Compliance, Correction Officers 440 hours
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