Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dependable medical team member with 8 years of experience in medical/hospital settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Knowledgeable Certified Medical Assistant with exceptional background over 5 years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Empathetic, effective and motivated clinical medical assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.

  • Specimens Collection and Processing
  • Vital Signs Monitoring
  • Updating Medical Records
  • Multitasking and Prioritization
  • Routine Laboratory Testing
  • Check-In and Check-Out Procedures
  • Medication Administration
  • Wound Care
  • Blood and Tissue Collection
  • Operating EKG Equipment
  • Patient Scheduling
  • Injury Treatment
  • Vitals Collection and Documentation
  • Grooming and Bathing Assistance
  • Medical Terminology Knowledge
  • Respiratory Equipment Training
  • Monitoring Fluids
  • Infection Control Procedures
  • Helping With Medication
  • Collecting Specimens
  • Feeding Assistance
  • Activities of Daily Living ADL Support
  • Caregiver Relations
  • Observation Documentation
  • Output Monitoring and Reporting
Certified Clinical Medical Assistant, 02/2017 to 11/2022
Jc Resorts LlcSan Marcos, CA,
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Prepared and packaged specimens for courier transport.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Collected and documented vital signs to track current patient conditions.
  • Administered medications, tracked dosages and documented patient conditions.
Certified Clinical Medical Assistant, 01/2017 to 08/2022
Jc Resorts LlcCathedral City, CA,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Certified Nursing Assistant, 01/2014 to 12/2016
Knott Health And RehabCity, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Used mobility devices to transport patients.
  • Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
  • Documented activities and recorded information in EMR system.
  • Helped residents walk with or without self-help devices.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Certified Nursing Assistant, 05/2012 to 12/2015
Home Health AidCity, STATE,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Improved patient outlook and daily living through compassionate care.
  • Managed patient transportation and appointment scheduling.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Education and Training
Clinical Certified Medical Assistant-DIPLOMA: , Expected in 10/2017
Choice MD - ,
High School Diploma: , Expected in 05/2012
Perry County Central High School - Hazard, KY
: Associate of Science-Registered Nurse Program, Expected in
Somerset Community College - Somerset, KY

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Resume Overview

School Attended

  • Choice MD
  • Perry County Central High School
  • Somerset Community College

Job Titles Held:

  • Certified Clinical Medical Assistant
  • Certified Clinical Medical Assistant
  • Certified Nursing Assistant
  • Certified Nursing Assistant


  • Clinical Certified Medical Assistant-DIPLOMA
  • High School Diploma

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