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Certified Clinical Medical Assistant Resume Example

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CERTIFIED CLINICAL MEDICAL ASSISTANT
Professional Summary

Detail-oriented and knowledgeable skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.

Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Reliable Medical Support professional with years of experience . Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Experienced with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Medical Office Assistant with 20 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.

Enthusiastic and eager to contribute to team success through hard work, attention to detail. Motivated to learn, grow and excel.

Work History
Dermatology Associates Of Oxford - Certified Clinical Medical AssistantOxford , MS11/2019 - Current
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Obtained all prescribed laboratory testing.
  • Ordered and prepared reagents and supplies.
  • Documented all maintenance and repairs in timely fashion.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Participated in Continuous Quality Improvement (CQI) activities.
  • Identified test discrepancies.
  • Conducted machine safety checks according to facility policy.
  • Attended required training, education and meetings.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Made appointments in IDX.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Escorted patients to examination rooms.
  • Assisted physicians in follow-through of care.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Welcomed patients and inquired about wellbeing since last treatment.
Marascalco Dermatology - Certified Clinical Medical AssistantGrenada , MS08/2009 - 10/2019
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Ordered and prepared reagents and supplies.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Participated in Continuous Quality Improvement (CQI) activities.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Identified test discrepancies.
  • Attended required training, education and meetings.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Made appointments in IDX.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Escorted patients to examination rooms.
  • Offered age-appropriate patient care before, during and after exams.
  • Assisted physicians in follow-through of care.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Welcomed patients and inquired about wellbeing since last treatment.
Salem 1st Care - ReceptionistSalem, AR08/2007 - 08/2009
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Operated multi-line telephone system to independently handle calls each day.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Collected, sorted, distributed and sent mail and packages.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Received and routed business correspondence to correct departments and staff members.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone or postal mail.
Skills
  • Patient Care
  • Scheduling
  • HIPAA Compliance
  • Medical Records Management
  • Phlebotomy
  • Appointment Setting
  • Insurance Knowledge
  • Laboratory Testing
  • Suture Removal
  • Patient Preparation
  • Patient Information Collection
  • Clinical Documentation
  • Specimens collection and processing
  • Needs assessment
  • Patient Scheduling
  • Insurance claims
  • Monitoring patient progress
  • Simple dressings
  • Completing insurance forms
  • Medical office administration
  • EMR / EHR
  • Maintaining liquid nitrogen tanks
  • Assisting with physical exams
  • Account management
  • Emergency procedures understanding
  • Electronic health records
  • Patient Assessments
  • Autoclaving glassware
  • CPR
  • Companionship and emotional support
  • Using a centrifuge
  • Patient-focused care
  • Medical billing and coding
  • Adaptable
  • Lab equipment operation
  • Direct Patient Care
  • Compassionate
  • Efficient and reliable team player
  • Payment collection
  • Laboratory maintenance
Education
05/1981Coffeeville High SchoolCoffeeville, MSDiploma
Certifications
  • Certified Clinical Medical Assistant
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Resume Overview

Companies Worked For:

  • Dermatology Associates Of Oxford
  • Marascalco Dermatology
  • Salem 1st Care

School Attended

  • Coffeeville High School

Job Titles Held:

  • Certified Clinical Medical Assistant
  • Receptionist

Degrees

  • Diploma

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