Certified Clinical Medical Assistant Resume Example Partners Healthcare System

CERTIFIED CLINICAL MEDICAL ASSISTANT

Professional Summary

Customer service oriented Certified Clinical Medical Assistant and Patient Access Representative with 28 years of experience in healthcare. Skilled with greeting patients, scheduling appointments and registration process. Highly motivated and committed. Proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision.

Skills

Vital signs monitoring
Specimens collection and processing
Conflict resolution
Patient scheduling
EMR / EHR
Leadership
Adaptability
Data entry

Payment collection
Completing insurance forms
CPR/First Aid Certified
Simple dressings
Communication
Ability to work under pressure
Decision making
Time management

Work History

Patient Access Representative, 02/2020 to Current
Partners Healthcare System – East Greenwich , RI

Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Discussed patient's insurance benefits, co pays , deductible's and coinsurancce
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
Compiled and reviewed medical charts.
Used EPIC to schedule appointments.
Assisted patients in filling out check-in and payment paperwork.
Reviewed and corrected claim errors to facilitate smooth processing.

Certified Clinical Medical Assistant, 11/2017 to 01/2020
Ascension (System Office) – Grand Blanc , MI

Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Sanitized, restocked and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Obtained client medical history, including medication information, symptoms and allergies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Nursing Supervisor.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Nurse Supervisor.
Collected all pertinent data and calculations to aid physician in interpreting results.
Performed clerical duties, such as word processing, data entry, answering phones and filing.

Medical Assistant, 08/2015 to 11/2017
Humana Inc. – Marshallton , DE

Reported any unusual or urgent circumstances in patients' condition or environment immediately to Nurse Supervisor.
Obtained client medical history, including medication information, symptoms and allergies.
Documented vital signs and health history for patients.
Attended required training, education and meetings.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Conducted machine safety checks according to facility policy.
Welcomed patients and inquired about wellbeing since last treatment.
Collected histories, vitals and current compliants via patient interviews.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Obtained accurate medical histories from patients, highlighting critical information.
Report significant information and changes in patient condition to nurse supervisor.
Sanitized, restocked and organized exam rooms and medical equipment.
Gathered forms, copied insurance cards and collect patient information for billing and insurance filing.
Implemented care and efficiency improvements to support and enhance office operations.

Medical Assistant/Front Desk Receptionist, 08/2006 to 07/2015
Radnet – Long Beach , CA

Maintained detailed records of test results by entering data and patient information into computer.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Obtained client medical history, including medication information, symptoms and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Collected all pertinent data and calculations to aid physician in interpreting results.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Entered patient, procedure and equipment into computer system.
Participated in Continuous Quality Improvement (CQI) activities.
Ordered and prepared reagents and supplies.
Welcomed patients and inquired about wellbeing since last treatment.
Attended required training, education and meetings.
Taught patients about medications, procedures and care plan instructions.
Assisted physicians in follow-through of care.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Conducted machine safety checks according to facility policy.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained pre- and post-treatment vital signs and weight.
Identified test discrepancies.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Gathered forms, copied insurance cards and to collect patient information for billing and insurance filing.
Report significant information and changes in patient condition to nurse supervisor.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Submitted prescriptions to pharmacy via phone, fax or web.
Completed clinical procedures and gathered patient data for interpretation by physician.
Called and faxed pharmacies to submit prescriptions and refills.
Ensured collection of lab specimens by appropriate lab courier.
Obtained accurate medical histories from patients, highlighting critical information.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected histories, vitals and current compliants via patient interviews.
Documented vital signs and health history for patients.
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained pre- and post-treatment vital signs and weight.

Front Desk Medical Receptionist, 01/2004 to 07/2006
Radnet – Lynbrook , NY

Used computer programs and registration systems to schedule patients for routine and complex procedures.
Completed clerical duties and tasks for clinic administration.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Organized paperwork such as charts and reports for office and patient needs.
Answered phone calls and messages for Multi-physician Family medical facility, scheduling appointments and handling patient inquiries.
Carried out front office duties utilizing data entry skills in framework of medical database.
Coordinated patient scheduling, check-in, check-out and payments for billing.

Front Desk Medical Receptionist, 03/1991 to 11/1997
Health South Diagnostics – City , STATE

Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Completed clerical duties and tasks for clinic administration.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Carried out front office duties utilizing data entry skills in framework of medical database.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Organized paperwork such as charts and reports for office and patient needs.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Answered phone calls and messages at an out patient diagnostic medical facility, scheduling appointments and handling patient inquiries.

Education

Medical Assistant, 06/2006
Remington College - City

GED: 06/1989
Alvin Community College - City

Certifications

07/19- Clinical Certified Medical Assistant (NHA)

08/19 BLS

Resume Overview

School Attended

Remington College
Alvin Community College

Job Titles Held:

Patient Access Representative
Certified Clinical Medical Assistant
Medical Assistant
Medical Assistant/Front Desk Receptionist
Front Desk Medical Receptionist

Degrees

Medical Assistant , 06/2006
GED : 06/1989

Certified Clinical Medical Assistant Resume Example

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