certified clinical medical assistant resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic, detail - oriented and knowledgeable bilingual Certified Medical Assistant skilled in tackling administrative and patient care tasks. Easily adapt to changing environments and demands. Extremely motivated and independent with extensive medical experience (4+ years) and meticulous nature dedicated to optimal patient care.
Skills
Patient Advocate
Strong interpersonal and communication skills
Detail Oriented
Able to prioritize and multitask
CPR/ First Aid
HIPAA compliant
Phlebotomy
ECW 10/EPIC
Vital signs monitoring
Efficient and reliable team player
Sanitation
Strong clinical judgment
Women's health exams
Fluent in Spanish
Work History
06/2016 to CurrentCertified Clinical Medical AssistantGila River Health Care | Gila River Districts, AZ,
Documented patient history/ routine OB information in EMR and ordered labs, DI as needed for visit.
Protected patients and staff from infection risks by routinely cleaning and disinfecting patient rooms.
Coordinated with staff to keep team performance high and effectively handle needs of 80+ patients per day.
Monitored office procedures to correct problems and implement proactive improvements for better patient flow. (Room Signs +,!,#,*)
Precepted newly hired medical assistants to train each on office procedures and important tasks.
Assisted physicians and APRN's with clinical procedures such as initial/routine physical exams, NSTs, biopsy and colposcopies.
Maintained detailed records of test results by entering data and patient information into computer. (accurately input outside lab results into patient chart)
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Sanitized, restocked and organized exam rooms and medical equipment.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to provider.
Obtained accurate medical histories from patients, highlighting critical information.
Collected patient vitals, phlebotomy and assisted with culture processing and handling.
Taught patients about medications, procedures and care plan instructions.
Verified appropriate lab couriers picked up collected additional lab specimens.
Identified test discrepancies.
Promoted office efficiency, prepping and completing missing information in charts prior to patient visit.
Followed ethical codes to protect confidentiality of patient medical information.
Translated procedural information to facilitate understanding between doctors and patients.
Maintained message content, tone and emotion as closely as possible.
Streamlined patient and provider interaction by serving as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
10/2014 to 01/2020Insurance Verification Specialist, Referral Coordinator, Care Gap CoordinatorMercy Healthcare | Columbus, KS,
Insurance verification (Availity, Humana, Prestige, BCBS, United Health Care, Cigna).
Processed authorization request for initial referral and follow up visits.
Faxed additional information requested in a timely fashion.
Verify patient was up to date on lab work needed for certain procedures (MRI, CTs, Labs etc.)
Maintained strict patient and physician confidentiality. (HIPAA Compliance)
Assisted in the maintenance of medical charts and/or electronic medical record ( logging authorization number and information on scheduled referrals)
Completed referrals in a timely manner.
Followed up with referred medical office for patient medical record.
Efficiently communicated with patient to diligently schedule them with outside medical office.
Kept log and balance on Sliding scale patient for mammogram and those using TCCH's Women's' Health Fund.
Consistently updating medical providers and insurance list.
Scheduled patients for range of office visits.
Continuously verified and updated patient demographics, and correspondence to include non-compliance communication.
02/2012 to 10/2014ReceptionistBenincasa Law Firm, P.A. | City, STATE,
Greet all clients to the office.
Escorted each individual to their designated attorney or paralegal.
Maintained physical and computer-based filing systems.
Handled multiple incoming calls, e-mails, faxes and routing them appropriately.
Supported a team of three attorneys in Immigration and Criminal law.
In charge of scheduling up to nine individuals.
Clerical support i.e. filling, copying, scanning, and faxing.
Correspondence. [USPS, UPS, FED EX & DHL]
FDLE Fingerprinting.
Handled monetary payment including cash, credit and checks.
Light duty cleaning.
02/2011 to 02/2012Nursing AssistantBrookdale Senior Living | City, STATE,
Documented activities, daily.
Set up dining area and assisted residents with breakfast.
Light Cleaning of common areas.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Education
Expected in 2016 to to Certified Medical Assistant | Technical Center For Career & Adult Education, Vero Beach, FLGPA:
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Resume Overview
School Attended
Technical Center For Career & Adult Education
Job Titles Held:
Certified Clinical Medical Assistant
Insurance Verification Specialist, Referral Coordinator, Care Gap Coordinator