certified clinical medical assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Specimens Collection and Processing
  • Vital Signs Monitoring
  • Multitasking and Prioritization
  • Coordinating Drug Refills
  • Dictation and Transcription
  • Check-In and Check-Out Procedures
  • Treatment Room Preparation
  • Updating Medical Records
  • Cleaning and Organizing
  • Examination Preparation
  • Procedure Assistance
  • Time Management
  • Appointment Scheduling
  • Blood and Tissue Collection
  • Multi-line Telephone System Operation
  • Pharmacy Relations
  • Completing Insurance Forms
  • Medication Administration
  • Routine Laboratory Testing
  • Clear Communication
  • Operating EKG Equipment
  • Patient Relations
  • Centrifuge Operation
  • Basic Math
  • Venipuncture Expertise
  • Relationship Building
  • Electronic Charting
  • Data Entry
  • Flexibility and Adaptability
  • Computer Literacy
Certified Clinical Medical Assistant, 03/2022 - Current
Northside Hospital Johns Creek, GA,
  • Coordinating patient scheduling, facilitating office visits and managing patient records, including Electronic Health Records
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history and chief complaints.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Incorporated outside records into charts and EHR.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Labeled and completed lab requisitions using ICD and CPT coding.
Temperature Screener/Switchboard Operator, 12/2020 - 08/2023
U-Haul Salisbury, MA,
  • I monitor temperatures of all persons upon entering the health care facility and ensure appropriate masks or face shields are worn; assist and direct patients and visitors with general questions, belongings documentation and hospital navigation
  • I contact departments/units, Physicians, charge nurses, and/or nursing supervisor when appropriate
  • Also answer incoming phone calls and route them to the person or department needed to properly address the client on the other end of the line.
  • Completed connections between callers, departments and professionals.
  • Alerted staff of emergency information and general announcements using PA system.
  • Took messages from callers and accurately relayed details to intended staff.
  • Operated telephone switchboard to provide information, take messages and forward calls.
  • Utilized paging technology within organization to connect quickly with key people.
  • Monitored emergency and code alarms, making emergency announcements or routing emergency calls to appropriate location.
  • Greeted visitors to log persons in and out of facility, assign security badges and contact employee escorts.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Provided training and coaching to new SBO operators.
Medical Assistant, 07/2021 - 03/2022
StarMed Healthcare City, STATE,
  • Administering COVID vaccinations and COVID tests in the Iredell county area
  • Adhering to CDC, OSHA and HIPAA guidelines
  • Performing and completing Patient Registration
  • Administering COVID/FLU intranasal swabs
  • Providing patients with a positive experience
  • Inventory gathering as needed while keeping the area and myself clean and sanitized.
Wireless Specialist, 05/2019 - 03/2022
TracFone Wireless, Inc City, STATE,
  • Pay great Attention to detail
  • Have the ability to multi-task
  • Have Basic math skills
  • Clearly and effectively communicate
  • Use basic Computer knowledge and data entry skills such as spread sheet, Microsoft word, and PowerPoint
  • Conflict resolution skills the ability to work on a team with different and similar duties and Effective listening.
Call Center Agent, 10/2017 - 11/2019
Convergys Concentrix City, STATE,
  • My job is to Obtain client information by answering telephone calls; interviewing clients and verifying information
  • I also Determine eligibility by comparing client information to requirements
  • I Inform clients by explaining procedures, answering questions and providing information
  • I Maintain communication equipment by reporting problems, and improves quality
  • I often Update job knowledge by studying new products and pricing and participating in educational opportunities
  • I also Accomplish many sales throughout this process.
Education and Training
Certification in Medical Assistant: , Expected in 11/2021
Stepping stone Medical - Statesville, NC
Status -
: Certified Phlebotomist , Expected in 04/2021
Stepping Stone Medical - Statesville, NC
Status -
High school diploma in High school Diploma: , Expected in 06/2016
Statesville High School - Statesville, NC
Status -
Certified Clinical Medical Assistant (CCMA) August 2021 to Present CPR/AED April 2021 to Present Basic Life Support (BLS) April 2021 to Present Certified Phlebotomist April 2021,

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Resume Overview

School Attended

  • Stepping stone Medical
  • Stepping Stone Medical
  • Statesville High School

Job Titles Held:

  • Certified Clinical Medical Assistant
  • Temperature Screener/Switchboard Operator
  • Medical Assistant
  • Wireless Specialist
  • Call Center Agent


  • Certification in Medical Assistant
  • High school diploma in High school Diploma

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