Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Receptive [Job Title] excited to bring [Number]-year background in social services and vocational counseling to a growing organization. Proficient in assessing clients' interests, skills and abilities to match each with open job opportunities. Adept in creating training plans and providing pre-employment skills development.

Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, [Type] systems and program management.

Driven and decisive [Job Title] offering [Number]+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution.

  • Data entry 10 key by touch
  • Customer relations
  • Excellent organizational strengths
  • Technologically savvy
  • Conflict resolution
  • Excellent time management
  • Eligibility Verification
  • MS Office
  • Policies implementation
  • Extensive Customer service skills
Certified Caregiver, 01/2010 - 06/2017
Addus Homecare Corporation Manor, PA,

Worked to improve patient outlook and daily living through compassionate care. Maintained clean and well-organized environment to promote client happiness and safety. Monitored client progress to report necessary changes. Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising. Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets. Cleaned and sterilized all equipment daily to reduce risk of patient infection and contamination. Used mobility devices and equipment to carefully transport patient. Bought and prepaid food and special diet requirements for client

Intake Specialist , 03/2007 - 12/2010
Tandem Diabetes Care Madawaska, ME,

Performed a variety of tasks in support of the section 8 housing choice voucher program, including conducting eligibility interviews processing applications leases contracts and terminations generated in processing a variety of correspondence applications and documents and other related job duties. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines .Provided excellent service and attention to customers, tenants, landlord and general public when face-to-face or through phone conversations.

Employment Specialist 2, 03/2001 - 12/2006
State Of Washington (WorkSource) City, STATE,

Prescreen candidates by conducting interviews to obtain work history, education, training, job skills and salary requirements and testing. Completed process from initial requisition through hire including job description, sourcing, screening, pre-employment checks, compliance, and offer development. I developed relationships within the community and educational groups through networking and sourcing. I participated in recruitment events such as job fairs and presentations regarding the organization and career opportunities. I worked with within time frames and deadlines that were dictated by program requirements.

Front desk

Provide extensive in person customer service at front desk to clients upon entering establishment. Inform clients on services, policies, laws and procedures used by WorkSource and partners within the community. Communicate effectively with diverse populations, customers and employees. I provided information and answered questions on a full range of agency core services and programs. I created announcements, brochures and advertisements for services and activities.

Desk Level

Enter data into multiple management information systems, determine appropriate works history codes. Complete or add employer records for job placements and place hire into database system. Input daily attendance and services for clients attending classes. Register all in skies and view client demographic report in E-Jas to verify correct information and prepare spreadsheets and forms for each individual consoler. Update new clients competencies in counselor caseload charts. Kept daily numbers to track data to see were improvements could be made. Interact with business service unit to relay hire information on clients.

Computer lab Instructor/Resource Room

Composed and created classes needed to support clients in active job search. Created a calendar of classes for job searching and resumes and instructed daily. Instructed clients on how to use different computer programs. Set up testing for specific employers, programs and explained results with clients. Assist and instruct clients on active job search, resume writing, cover letters, interviewing skills, career changes and use of computer programs such as Winway Resume, WILMA, Choices CT, MS Word, Select Fit, LearnKeys and job searching via the Internet. Work in a fast paced enviornment while maintaining a positive attitude.

Buisness Services Unit

Assistant for Business Services Unit, input Unemployment Insurance information for claimant placement program, phone employers regarding job orders, input number of hires into SKIES database, complete registration forms and labor market information eligibility review.

Education and Training
GED: , Expected in 06/2008
ESD 112 - Vancouver, WA,
: Business And General Studies, Expected in
Clark College - Vancouver, WA,

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School Attended

  • ESD 112
  • Clark College

Job Titles Held:

  • Certified Caregiver
  • Intake Specialist
  • Employment Specialist 2


  • GED

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