, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Skills
Product and service knowledge
Sales monitoring
CSS
Closing and contract negotiations
Microsoft Office expertise
CRM
Marketing tactics
Business development understanding
Retail Space Planning
Graphic and Media Design
Time Management
Business Development
Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
Product branding
Orientating and training
Merchandising
Staff development
Customer relations
Project management abilities
Customer rapport
Training and development
Staff training and development
Strategic Planning
Retail operations management
Avid Pro Tools
Supervision and training
Sales team development
Cross-functional team management
Performance improvements
Policy/program development
Process automation
Financial document control
Vendor relationships
Customer experiences
Team oversight
Troubleshooting expertise
Customer relationship management
Advertising and marketing
Leadership and team building
Profit and loss accountability
Skilled negotiator
Stamping and assembly
Recruiting and hiring
Staff supervision
Schedule management
Budgeting and cost control strategies
Client relations
Dealership management
Economic analysis
Networking abilities
Sound judgment
Employee scheduling
Customer retention
Training and coaching
Project management
Compensation/benefits administration
Project scope
Employee development
Succession planning
Sales expertise
Cost analysis and savings
Top talent recruiting, hiring and retention
Product costing
Variance and risk analysis
Sales planning and implementation
Safety assurance
Team training and development
Data review
Salary structure/compensation analysis
Communication skills
Staff training
Purchasing and planning
Team building and motivation
Calm under pressure
Packaging and sanitation
Safety protocol
MRP and ERP systems
Sales orientation
Budgeting skills
Key accounts and territory management
Lead generation
Brand management
Capital improvement planning
Issue and conflict resolution
Contract development and management
Collaboration
Data management
Computer skills
Reliable and trustworthy
Teambuilding
Multitasking
Active listening
Customer service
Experience
07/2020 to CurrentCertified Assistant ManagerArbor Company | Gambrills, MD,
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Assisted with hiring process of new employees, including verifying references and prior employment.
Drafted training materials and organized training sessions for 134 new employees.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Planned and prepared workflow schedules, delegating tasks for 97-member team.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Developed training, assessment and performance monitoring programs to coach and mentor employees.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Oversaw team development according to industry service standards to further customer loyalty.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Supported sales management initiatives to optimize business development.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Trained team of 53 to deliver outstanding customer service, boosting customer satisfaction ratings 93%.
07/2019 to CurrentTop CookZaxby's Chicken Fingers & Buffalo Wings | City, STATE,
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Grilled and deep fried various foods from meats to potatoes.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Replenished food items from inventory and rotated ingredients.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
03/2017 to 06/2020cook and unloadMaryland's Fried Chicken
Marylands | City, STATE,
Education High school or equivalent.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Grilled and deep fried various foods from meats to potatoes.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Replenished food items from inventory and rotated ingredients.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Precooked garnishes for later use to top off fresh dishes.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
Education and Training
Expected in 05/2021High School Diploma | Dougherty Comprehensive High School, Albany, GAGPA:
Completed professional development in [Subject]
Honor Roll [Semester and Year]
[Student Organization or Club Name] Member
Summary
Focused Assistant Manager possesses more than 2 years of retail management and sales expertise. Skilled at increasing profits through effective sales training and troubleshooting profit-loss areas. Committed to boosting team morale and driving sales by fostering strong rapport with team members and customers.
Attentive [Job Title] with [Number] years of experience guiding top-quality talent. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to address customer concerns and communicate with tact and diplomacy.
Business-conscious Assistant Manager bringing over 4 years of experience in food industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.
Additional Information
2293647484
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, Authorized to work in the US for any employer
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