Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Professional Summary
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation. Create a focus on ways that will motivate employees to achieve departmental goals which will provide and improve patient satisfaction and staff productivity.
Cerner Clinical Analyst /Cerner Trainer, 03/2019 to Current UT Medical Center – City, STATE,
Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users and satellite offices using Cerner Millennium PowerChart.
Conducts in-depth clinical training to multi-specialty Physicians and optimization follow-up sessions which includes Inpatient and Ambulatory positions.
Conducts in-depth clinical training to Inpatient and Ambulatory nursing staff.
Conducts in-depth training to front office and clerical roles in Revenue Cycle and Scheduling Appointment Book.
Designs educational curriculums and job aid that provide end users necessary skills to adequately perform job functions and meets demands of a changing environment.
Developed and taught PowerChart Maternity, PowerChart Oncology and PowerChart Ambulatory curriculums and conducted in person training to Physicians and clinical staff.
Participates in all hospital wide GO-Live projects in collaboration with on-site Cerner staff. Manages Command Center and Go-Live issues and provides on site support. Providers operational support for systems within designated scope of work area.
Promotes individual professional growth and development in clients by meeting requirements for mandatory/continuing education and skills for PowerChart. Develops on-going training and development of team members and new hire staff.
Supports department-based goals which contribute success of organization; serves as Cerner Clinical Analyst and preceptor, mentor for hospital and ambulatory clinics.
Collaboratives with departments and participates in planning, development, implementation, maintenance and support of designated GO-Live projects with Project management team that may include design, documentation, workflow, optimization and support.
Upholds critical security standards when managing user access actions such as setting up and removing accounts in HNA.
Assisted with database Code upgrades and data migrations from stakeholders from PowerWorks, GE to Cerner Millennium.
Manages 4 Domains and participates in build design.
EPCS Administrator and educates Physician in controlled substance prescribing.
Office Manager /Clinical Operations Manager, 10/2011 to 02/2019 UT MEDICAL CENTER CANCER INSTITUTE – City, STATE,
Monitor physician RVU's and quarterly revenue cycles.
Oversee daily office and clinical operations flow.
Establish best practices to ensure accurate collection of patient demographic and insurance information to produce clean claims for submission.
Accounts payable and collaboratively work with coder to ensure documentation and coding is appropriate for claims and physicians are paid.
Update and manage physician and provider medical licenses, memberships and credentialing.
Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.
Conducts performance review of staff.
Liaison for physician for donor funding and outreach marketing within community.
Responsible for coordinating all physician and provider travel.
Completed bi-weekly payroll for 35 employees.
Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing $425,,000 annual budget and supervising 35 employees.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Increased patient satisfaction scores by 75% within 4 month transition.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs by 65% system-wide.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Cerner PowerChart Oncology Development Team. Created and designed custom Physician, clinical and front office workflows for PowerChart Oncology transition from paper chart process.
Multidisciplinary Conference Coordinator /Lead Patient Coordinator, 11/2000 to 01/2011 UT Medical Center – City, STATE,
Collaborates with the multidisciplinary team to ensure that all investigations and services are coordinated efficiently and expeditiously for cancer specific daily conferences.
Creates patient hiClaire and agenda for discussion download specific radiology imaging.
Prepares, completes, and maintains Commission on Cancer conference / tumor board documentation and staging.
Liaison with multiple hospital departments to follow-up on cancer treatment recommendations on case presentations.
Monitor CME protocols, computation of attendance.
Maintains clinic flow for radiology office.
Assist with breast biopsies.
Worked directly with Pathology, Radiology and Physicians to achieve adequate patient records required for conference and treatment planning.
Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Cytotechnologist /Autopsy Assistant, 03/1993 to 07/2000 WELLMONT HOLSTON VALLEY HOSPITAL – City, STATE,
Performs all aspects of gynecological specimen processing.
Carries to completion a multisite process that results in a microscopic slide for the purpose of evaluation of various cancerous and other neoplastic lesions by a cytopathology technologist and/or a pathologist.
Assists physicians by preparing specimens and slides from fine needle aspirations at various patient locations.
Handles needles for the preparation of smears for stat staining and evaluation by a pathologist.
Assist with AP analysis gross examination and description including performance of grossing/dissection.
Autopsy preparation body, set up for autopsy and clean after autopsy.
Forensic Autopsy
Drug test - commutation and education with outside facilities with drug collection analysis.
Preformed gross examination for all surgical tissues.
Education
BUSINESS ADMINISTRATION: , Expected in McKinley College - Fort Collins, CO GPA:
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