Dependable medical team member with 7 years of experience in busy office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
MARYLAND BOARD oF EDUCATIONWestminster, MDExpected in 06/2014 – –GED: - GPA:
Carroll Community CollegeWestminster, MDExpected in – –Associate of Science:Nursing - GPA:
Experience
Watson Furniture - CCMA Poulsbo, WA, 06/2017 - Current
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Administered rapid tests such as COVID and strept to help clinical staff assess conditions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Organized charts, documents and supplies to maintain team efficiency.
Educated patients about medications, procedures and physician's instructions.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Contacted pharmacies to submit and refill patients' prescriptions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
U.N.I. URGENT CARE - CCMA City, STATE, 09/2015 - 06/2017
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Recorded vital signs and medical history for 8-10 patients each hour.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Reviewed treatment sheets for consistency, completeness and accuracy.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Completed basic physical assessments of clinic patients to provide optimal care.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Measured patient peak flows to improve workflow efficiency.
R.H SHEPPARD - Machine Operator City, STATE, 04/2006 - 09/2006
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Selected proper cutting tools, calculating parameters to manufacture components and parts.
Used CNC and manual equipment to perform rough and finishing machining, working with tin, sheet iron and sheet copper.
Operated various gauges to inspect pieces after production completion.
Removed and replaced worn machine accessories to keep products within desired tolerances.
Lubricated parts and performed minor maintenance to improve machine function.
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Documented daily production data and submitted accurate time logs to keep management up-to-date, using software (cannot remember the name(.
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