ccma resume example with 4 years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
|
|
Experience
01/2023 to Current
CCMA Silver Cross Hospital – Psmg - Orland Park - 143Rd St., IL,
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Recorded vital signs and medical history for 15-25 patients each shift.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
12/2021 to 12/2022
Patient Service Representative Bd (Becton, Dickinson And Company) – Asheville, NC,
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Scheduled patient appointments and procedures.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Documented and managed patient information in computer system.
- Answered patient questions and fielded complaints to resolve issues.
- Registered patients by verifying records to update computer system and patient charts.
- Obtained proper authorization and identification to release confidential medical records.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Ran credit card batches and balanced deposits on daily basis.
- Utilized technology and specialized software to maximize productivity.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Collaborated with clinical and administrative staff to meet patient needs.
- Obtained informed consent and payment documentation from patients and filed in system.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Counselled patients on potential financial liabilities and payment requirements.
- Screened patients for eligibility for state, local and federal assistance programs.
02/2021 to 03/2022
Office Assistant Sage Hospitality Resources, Llp – Austin, TX,
- Answered phone calls and welcomed visitors to office.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Collected and coded various documents to prepare for filing, storage and processing.
- Dispersed incoming mail to correct recipients throughout office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages and ran errands.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Completed work schedules, managed calendars and arranged appointments.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Troubleshot office equipment, computer hardware and software issues.
04/2019 to 03/2021
Barber Big League Barbers – City, STATE,
- Sanitized equipment and parts and maintained work areas in neat fashion.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Clipped and sheared hair into diverse cuts and fades for 30 customers daily.
- Resolved customers concerns with knowledgeable and professional approach.
- Pre-booked future appointments to increase repeat business.
- Handled incoming phone calls and scheduled appointments.
- Met with customers to discuss style options, preferences and special requirements.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Utilized diverse knowledge to style hair as requested.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
- Mentored new staff to enhance personal growth and increase productivity.
Education and Training
Expected in 11/2022 to
CCMA Certification: Medical Assisting
National Healthcareer Association - ,
National Healthcareer Association - ,
- Certification #B4K9Z8K2 for Certified Clinical Medical Assistant
Expected in 05/2011 to
Associate of Science: Human Service
Ivy Tech Community College of Indiana - Anderson, IN,
Ivy Tech Community College of Indiana - Anderson, IN,
- GPA 3.65
- Member of Phi Theta Kappa National Honors Society
- Deans List Multiple Semesters
Expected in 11/2007 to
State License: Cosmetology Education
Apex Academy of Hair Design Inc - Anderson, IN
Apex Academy of Hair Design Inc - Anderson, IN
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- National Healthcareer Association
- Ivy Tech Community College of Indiana
- Apex Academy of Hair Design Inc
Job Titles Held:
- CCMA
- Patient Service Representative
- Office Assistant
- Barber
Degrees
- CCMA Certification
- Associate of Science
- State License
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:As seen in:![Forbes]()
![CNet]()
![Business Insider]()
![Mashable]()
![The New York Times]()