Disciplined individual possessing outstanding critical thinking and time management capabilities. In-depth knowledge of medical procedures and equipment operations. Caring and kind individual recognized for providing first-rate service to patients and family members. Experienced Office Management and Administration Professional with 8 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams and alone in ensuring operational and service excellence. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Highly skilled CCHT with 2 years in dialysis treatment field. Delivered 16 per day patient treatments in large dialysis facility while at DCI. Excellent technical skills and empathetic demeanor leading to positive patient outcomes.
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