LiveCareer-Resume

cca resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
  • Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
  • Highly-qualified business administration professional driven to oversee operations with results-oriented mindset. Versed in best practices and strategies for streamlining workflows.
  • Focused well-trained in diverse administrative areas, including preparing reports, organizing mail and producing internal and external documents. Excellent presentation, organizational and problem-solving abilities. Leverages knowledge to drive change and maximize performance.
  • Experienced Administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.
  • Results-driven bringing demonstrated record of progressive market share growth and sales accomplishment. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.
  • Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
  • Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed solutions.
  • Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
  • Training and development
  • Strategic Planning
  • Improvement plan knowledge
  • Content management expertise
  • Experience in leadership
  • Quantitative skills
  • Microsoft Office
  • Conflict resolution
  • Active listening
  • Time management
  • Analytical
  • Sales Techniques
  • Staff development
  • Salesforce Management
  • Friendly, positive attitude
  • Multitasking
  • Reliable and trustworthy
  • Profit and revenue-generating strategies
  • Sales tracking
Experience
CCA , 01/2021 to Current
Unitypoint HealthSac City, IA,
  • Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
  • Maintained professional and effective public relations with customers and community members.
  • Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
  • Used portable electronic scanner to track parcels and record tracking progress.
  • Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
  • Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
  • Collected mail from distribution and prepared in sequence for efficient delivery.
  • Handled undeliverable mail in accordance with established procedures.
Sales Representative, 07/2020 to 12/2020
WorldstridesArlington, VA,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Created and implemented store displays, promoting sales and growth.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Outside Sales Representative, 12/2013 to 01/2020
Patterson CompaniesWorland, WY,
  • Maintained open communication with leadership to facilitate business development.
  • Educated customers on product features and technical details to highlight benefits.
  • Utilized upselling techniques to maximize revenue.
  • Attended trade shows and sales conferences to network and obtain new business relationships.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Collaborated with other departments to complete sales transactions.
  • Conducted customer needs analysis to deliver relevant products or services.
  • Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
  • Organized sale calls with customers and vendors.
  • Supported sales management initiatives to optimize business development.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Demonstrated products to potential customers and answered questions to close sales.
  • Performed comprehensive market research to expand sales.
  • Closed product sales to increase revenue and build client loyalty.
  • Analyzed sales presentations to communicate product quality and market comparison.
Assistant Manager, 05/2011 to 12/2013
Compass Group Usa IncSaint Petersburg, FL,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Supported sales management initiatives to optimize business development.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Education and Training
High School Diploma: , Expected in 05/2007 to Independence High School Magnet - Phoenix, AZ,
GPA:

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Resume Overview

School Attended

  • Independence High School Magnet

Job Titles Held:

  • CCA
  • Sales Representative
  • Outside Sales Representative
  • Assistant Manager

Degrees

  • High School Diploma

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