catering server resume example with 12+ years of experience
Jessica
Claire
resumesample@example.com
(555) XXX-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Detail-oriented Quality Technician with 10-year track record of success in manufacturing industries. Proficient in Microsoft and SAP, skilled in CPR and safety, and driven to optimize processes, training and testing procedures in order to maximize quality controls. Bring deep understanding of reporting, quality assurance, and compliance issues. Looking for new professional challenges with a growing company.
Served over 6 years on a local volunteer fire department, as an emergency medical technician, firefighter, and trustee.
Skills
Emergency Medical Technician
CPR certified
Emergency vehicle operation
Type 70 words per minute
Education
Southeast Community College AreaLincoln, NEExpected in 08/2020 ā āAssociates of Science Degree:Dental Hygiene - GPA:
Dean's List since 2018
Member of Phi Theta Kappa Honor Society
Minor in Psychology
Southeast Community CollegeLincoln, NEExpected in 2015 ā āObtained Emergency Medical Technician Certification
ā¢State Certified EMT
ā¢NIMS: IS-00100, IS-00700
ā¢CPR Certified: - GPA:
Southeast Community CollegeLincoln Nebraska , Expected in 2005 ā āDiploma:GED - GPA:
Work History
Lunds Byerly's - Catering Server Saint Augusta, MN, 01/2009 - Current
Line Server/Catering ā¢Serve food ā¢Clean ā¢Stock.
Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Set up and disassembled food service stations, equipment and furniture per contract specifications.
Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Cleaned, sanitized and organized foodservice equipment, including serving utensils, trays and station counters.
Replenished banquet stations and verified food temperatures and cleanliness of service areas.
Promoted customer loyalty by efficiently handling food and service complaints.
Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
Monitored food and service supplies to re-stock accordingly throughout event.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Executed record filing system to improve document organization and management.
Gathered, sorted and scanned documents to enter into computer system.
Collaborated with department and administrative leaders to understand file organization goals and meet records management requirements.
Provided access to records for digital and non-digital storage and retrieval.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Ball Corporation - Quality Technician Chantilly, VA, 02/2017 - 07/2018
Evaluated results against design standards and compliance requirements.
Made recommendations on ways to improve testing procedures, production processes and training.
Sampled materials and products to conduct in-depth measurements and tests.
Documented results in IndySoft and SAP.
Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
Assisted with quality control audits.
Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
Kept inspection journals and daily summary logs as required.
Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
Executed quality improvement research and studies.
Inspected manufactured parts by reviewing visually and assessing dimensions.
Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Managed filing systems for electronic and hard copy documents to keep organized records.
Oversaw productivity streams for ongoing and special projects.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
Managed office activities by maintaining communication between clients, tracking records and filing all documents.
Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Received and responded to customer requests via letter, email, telephone and in-person approaches.
Generated reports and produced tracking documents using SAP.
Monitored performance and generated reports detailing quality of product and defect rates.
Maintained excellent attendance record, consistently arriving to work on time.
Evaluated results against design standards and compliance requirements.
Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.
Collaborated with management to provide training on improved processes and assist with creation and maintenance of quality training.
Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
Assisted with quality control audits.
Kept inspection journals and daily summary logs as required.
Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
Experience with Lean Manufacturing Tools (5S)
Geometric Dimensioning of Manufactured Documents for Caterpillar.
Change Coordinator for Plant Procedures
Create and Submit PPAPs to Caterpillar / Perkins
Executed quality improvement research and studies.
Accomplishments
Recognized for Tenneco Core Values: ā¢ Integrity- Honest, fair, and never compromise our ethics ā¢ Passion and A Sense Of Urgency- Consuming desire to win ā¢ Transparency- Raise Issues and remain forthcoming and open ā¢ Teamwork- Seamless Collaboration 2010
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