Catering Server Resume Example
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CATERING SERVER
Summary
Experienced High End and Catering Server offering over 3 years in field; bringing enthusiasm, dedication and exceptional work ethic.
Effective at handling a large number of guests in challenging settings. Looking to bring vast catering expertise to a challenging role with the opportunity for career growth.
Skills
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Experience
Catering ServerLunds Byerly's | Central , MN | Oct 2018-Current
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Loaded supplies and food into delivery vans and unloaded at events.
- Worked multi-course dinners with pre-plated foods.
- Wrapped silverware efficiently and organized napkins for up to 700 guests.
- Managed and restocked drink stations.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
ServerHoliday Inn Club Vacations | Cape Canaveral , FL | May 2016-Aug 2019
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Prepared salads and appetizers to back up kitchen staff.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Placed reservations through phone.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Promoted desserts, appetizers andspecialty drinks.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Catering ServerLunds Byerly's | Falcon Heights , MN | May 2016-Aug 2017
- Loaded supplies and food into delivery vans and unloaded at events.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Worked multi-course dinners with pre-plated foods.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Wrapped silverware efficiently and organized napkins for up to 800 guests.
- Managed and restocked drink stations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 100 to 800.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Greeted newly seated guests quickly and efficiently.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Rearranged tables and chairs, located or rolled extra silverware and prepare for large groups.
- Prepared and served cold, hot and cappuccino, espresso beverages to guests.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Education and Training
High School DiplomaPerformance Based Preparatory Academy | City
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Resume Overview
School Attended
- Performance Based Preparatory Academy
Job Titles Held:
- Catering Server
- Server
Degrees
- High School Diploma
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