catering server resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Energetic server with 22 years of experience serving individuals. Cheerful when greeting patrons, serving items and handling special requests. Quick-thinking and efficient when serving many people at one time. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable with strong ability in food server/management. Offering Highly organized, proactive and punctual with team-oriented.

  • Food allergy understanding
  • Employee development
  • Performance improvements
  • Schedule management
  • Profit and loss accountability
  • Customer retention
  • Good work ethic
  • Problem resolution
  • Troubleshooting
  • Conflict resolution
  • Supervision and training
  • Reliable & trustworthy
06/2018 to Current
Catering Server Compass Group Usa Inc Florence, AL,
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Worked multi-course dinners with pre-plated foods.
  • Organized delivery and set up in advance for non-perishable items.
  • Checked catering orders for inclusion of required menu items.
  • Stocked server areas with supplies before, during and after shifts.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Served food to over 800] customers per shift.
12/2017 to Current
Food Service Team Member/Pantry Coordinator Aramark City, STATE,
  • Sought out and implemented methods to improve food service and team performance.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Acquired new skills to support team and further accommodate customer needs.
  • Set up, restocked and cleaned dining areas.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Performed variety of duties related to food service.
  • Maintained professional demeanor during interactions with customers and co-workers.
04/2010 to 12/2017
Suite Runner/Food and Beverage Server Levy Restaurants City, STATE,
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Implemented sanitary food handling, holding and service protocols.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
09/2003 to 04/2010
Retail Associate/Retail Store Manager AutoZone City, STATE,
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Greeted customers and offered assistance in finding needed items.
  • Delegated tasks and communicated expected deadlines to team members, supervising task completion.
  • Inspected store interior and exterior to check merchandise presentation and proper signage.
  • Observed team members interacting with customers and privately offered feedback and coaching to improve skills.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback
  • Trained over 8 employees on business principles, best practices, protocol and system usage.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Provided leadership to 8 employees through coaching, feedback and performance management.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Managed scheduling for 8 employees to optimize productivity.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Lead team of 8 employees in all operations including sales, service, parts and office functions.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
Education and Training
Expected in 06/1985 to to
High School Diploma:
Roosevelt High - Washington,DC,

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Resume Overview

School Attended

  • Roosevelt High

Job Titles Held:

  • Catering Server
  • Food Service Team Member/Pantry Coordinator
  • Suite Runner/Food and Beverage Server
  • Retail Associate/Retail Store Manager


  • High School Diploma

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