cast member resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Collaborative individual, willing to learn on the job and associate with other loyal, innovative, employees who will likewise strive towards achieving the company’s goals and deadlines. An understanding, responsive person ready to work on the spot and start any challenges possible. Good communicator, willing to collaborate with people and help with anything needed. Efficient and an adaptive learner.
Skills
Verbal and Written Communication
Creative Thinking
Information Gathering
Public Speaking
Flexible and Adaptable
Team Collaboration
Work Prioritization
Customer Support
Efficient and Detail-Oriented
Multitasking and Prioritization
Calm and Professional Under Pressure
Friendly, Positive Attitude
Listening Skills
Energetic Self-Starter
Team Player Mentality
Outgoing Personality
Excellent Communication Skills
Scheduling and Calendar Management
Problem-Solving
Microsoft Office
Materials Organization
Reliable and Punctual
Self-Motivated
Problem Solving
Attention to Detail
Office Supply Management
Prioritization and Time Management
Document Typing and Formatting
Customer Service
Time Management
Clerical Support
Documentation and Reporting
Mail Sorting and Distribution
Cash Handling
Stocking and Receiving
Flexible Schedule
Verbal/Written Communication
Reliable & Trustworthy
People Skills
Conflict Resolution
Experience
08/2018 to CurrentCast MemberLittle Fishes Swim School | Brentwood, NY,
Interacted with guests to entertain and create fun atmosphere.
Collected payment to process ticket sales using cash register.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Educated customers on special pricing opportunities and company offerings.
Followed policies and procedures to meet or exceed established performance requirements.
Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Worked efficiently underpressure in a fast paced environment
10/2014 to 08/2018Assistant Manager/Sales AssociateGood Shepherd Hospice | Springfield, MO,
Created social media strategies to increase sales and brand awareness across multiple platforms.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Assisted with developing and implementing marketing strategies to improve sales and profitability.
Worked closely with customers to understand needs and resolve diverse issues.
Oversaw daily operations, maintenance and administration of various properties.
Collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Developed trusting relationships with customers by making personal connections.
08/2016 to 07/2018Club AssociateCalifornia Country Club | City, STATE,
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Handled diverse needs for clients in-person, by phone or through email.
Greeted customers, delivery persons and official representatives.
Displayed professional standards at reception desk to impress visitors.
Maintained office supply inventory and placed orders to meet demand.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Obtained and processed payments from clients for products and services.
Answered and directed incoming calls using multi-line telephone system.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Prepared and posted job openings to appropriate job sites and social media.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Provided exceptional service to high volume of daily customers.
05/2013 to 07/2015File ClerkLaw Offices Of Solov And Teitell | City, STATE,
Reviewed files to check for complete and accurate information.
Scanned and filed forms, reports, correspondence and receipts.
Retrieved requested files and delivered to appropriate personnel.
Pulled files for staff, management and third-party requests.
Transferred and requested records to and from other offices.
Destroyed outdated and protected information in digital and physical formats.
Contacted staff and customers to retrieve files.
Gained advanced knowledge of file intake, classification and management processes.
Organized and filed loose-leaf paperwork and documentation.
Maintained inventory of file room supplies such as paper products, stamps, folders and labels.
Collected, sorted and distributed incoming mail and packages.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Coordinated inventory, stocking and ordering.
Education and Training
Expected in 01/2022 to to Bachelor of Arts | SociologyCal State University of Fullerton, Fullerton, CA, GPA:
Expected in 05/2017 to to Associate of Arts | Social Development and Human BehaviourRio Hondo College, Whittier, CA, GPA:
Expected in 06/2013 to to High School Diploma | La Serna High School, Whittier, CA, GPA:
Accomplishments
Promoted from banquet server to office assistant, in less than 12-months.
Recognized as Outstanding Employee for performance and team contributions.
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