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Cashier, Stocker Resume Example

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CASHIER, STOCKER
Professional Summary

Friendly Cashier offering more than three years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

High-energy retail/ fast food employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.

Skills
  • POS Systems
  • Stocking and Replenishing
  • Liquor Law Compliance
  • Identification Checks
  • Drawer Management
  • Cash Drawer Management
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Merchandise Stocking
Work History
Aug 2020 - CurrentCity, State
Cashier, Stocker / Company Name
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Served needs of more than fifty customers in busy hectic environment.
  • Checked and pulled defective or expired products from shelves.
  • Maintained neat, orderly and safe work space.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Greeted customers and directed to requested products.
Nov 2018 - May 2020City, State
Busser, Cashier, Trainor, Runner / Company Name
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Directly interacted with customers to build loyalty.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Answered questions about store policies and concerns to support positive customer experiences.
Nov 2018 - May 2020City, State
Shift Lead / Company Name
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.
  • Trained and mentored new employees to maximize team performance.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Regulated pricing, inventory count and supply during shift hours.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Enforced company policies and regulations with employees.
  • Alerted customers to upcoming sales events and promotions.
Jun 2018 - Oct 2018City, State
Cashier, Hostess / Company Name
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
Dec 2019City, State
High School DiplomaOptions For Youth-San Juan
City, State
English, Spanish Sacramento City College
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Resume Overview

School Attended

  • Options For Youth-San Juan
  • Sacramento City College

Job Titles Held:

  • Cashier, Stocker
  • Busser, Cashier, Trainor, Runner
  • Shift Lead
  • Cashier, Hostess

Degrees

  • High School Diploma
    English, Spanish

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