Cashier, Liquor Manager, Day Stocker resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Special Skills Individual Excellent Leadership * Interpersonal Verbal/Written Communication * Analytical * Planning * Organizing * Self-Driven * Eager Learner * Negotiating * Detail-Oriented * Results-Oriented * Managerial * Problem-solving Cultural Bilingual: Fluent in verbal and written Spanish Technical Proficient in CDMA and LTE networks * 4G *3G * EVDO * 1X * BB * 5Star * Net Ace system *VIIA * Info Manager * MAC * MS Office Suite: Word, Excel, Power Point, Outlook * PeopleSoft * Access * Visio * Windows Related Principles of Information Security * PC Configurations * PC Coursework Applications * Digital Fundamentals * PC Systems & Networks * Completed Telecom Technology * Voice Comm. Systems * LAN Tech & Design* WAN Tech & Design * AC Electronics * DC Electronics Principles of Management * Project Management * Management of Tech Resources * Business and Technology * Public Speaking * Laws- Legal Environment *Economics * Accounting * DWP Lineman Ground-man Apprentice* Certified CPR through Red Cross* Haz- Mat Training* Traffic Control Safety per the CHTCS guidelines

Recognized as a leader and "go-to-person" of the store for any technology questions
Cashier, Liquor Manager, Day Stocker, 01/1 - 01/1
General Construction /Electrical Services City, STATE,
  • Aided in room additions, framework, plumbing, roofing, remodeling, tile layer, stucco layout, masonry, drywall taper, plasterer, painter, crown molding & baseboard
  • Residential electrical troubleshooting, installations and repair, re-wiring, light fixtures, dimmers, 3-way switches, outlets, GFCI, circuit breakers, electrical boxes, recessed lighting systems, patio lighting, contrast lighting, ceiling fans, low voltage systems, home surround sound systems, TV wall mounts, AC control panels.
  • Project leader in planning, organizing, executing and sales results of off-site events
  • Conducted formal/informal coaching to foster a leading sales team culture
  • Monitored sales reports ensuring to drive results for monthly and quarterly goals
  • Increased small business in the retail store by 10% aligning with R2B department
  • Managed 8 stores up to 30 employees consisting of customer service, techs, & sales
  • Achieved highest customer satisfaction in district reducing complaints through NPS
  • Conducted trainings on wireless technology, programming, broadband, VPN, WI-FI
  • Marketed ads, merchandise and collateral for locations to increase customer base
  • Go-to-person for any high tier escalations or troubleshooting on all wireless devices
  • Assisted "new hires" on systems, company policy, programming, and troubleshooting
  • Maintained phone systems, bill POS systems, wireless devices, I.T. and facilities
  • Verified Sarbanes-Oxley and company process, reporting, and compliance standards
  • Managed shrink, inventory, physicals, audit scores, merchandising, marketing, ads
  • Aided customers in technical issues, repairing and troubleshooting wireless devices
  • Provided high quality customer service and received customer satisfaction awards
  • Resolved concerns, negotiated potential disconnects into additional sales for Verizon
  • Appointed inventory specialist, store sales operation, manager on duty, merchandise
  • Troubleshot, upgraded and repaired broadband and all other wireless technologies
  • Maintained demo monitors and wireless devices with setup and software upgrades
  • Recognized as a leader and "go-to-person" of the store for any technology questions
  • Promoted to day/night stock, liquor manager, customer service desk and cashier
  • Operated cashier system, memorized various codes with fastest transaction times
  • Assisted in customer relation issues with service or product issues and returns
  • Managed inventory stock, retrieved expired products, ordered new product
  • Managed liquor, ordered from vendors, merchandised new product, adjusted price
  • Aided in shipping and receiving, Inventory, and department management process
Term Outside Plant Technician (Telephone Lineman), 06/2013 - 12/2014
  • Received supervisor and engineer blueprints work orders to determine work needed
  • Followed safety procedures, standards and practices while meeting service deadlines
  • Responsible in loading work material and using heavy-duty truck equipment for jobs
  • Operated Class A heavy-duty power trucks, Bucket trucks, Tower trucks, Rodder trucks, Retriever trucks, Digger trucks, Dump trucks, Super Jet trucks
  • Operated heavy-duty industrial power tools (Chainsaws, impact driver, generator, converter, blower, motorized traffic control trailer devices, 10 ton winch line, hi-pressured blowers, pole digger, water pumps, pallet jacks, forklift, pavement breakers ) and hand tools (Volt meters, ropes, levelers, fish tapes, little buddy etc.)
  • Managed and setup various temporary traffic control devices, warning signs and safety cones and traffic flagger daily when performing jobs in the streets, highways, railroads, alleys, in construction zones and private properties for personal and traffic control safety per the CHTCS Administration guidelines
  • Performed installation, repair, removal of low-voltage copper & fiber cables for AT&T
  • Performed underground work in man-holes in the streets to complete job task
  • Performed aerial work through climbing poles, using bucket trucks to install lines
  • Performed work to cell sites, buildings, parking structures, private properties
  • Erected or removed telephone poles and/or layout of copper and fiber lines
  • Coordinated with other work groups to perform test and complete job assignments
  • Trained new employees in hands-on driving skills test training for Class A
  • Trained and Certified in emergency situations - CPR through the Red Cross
  • Trained on work safety, pole climbing, man-hole, traffic control safety, Hazmat
Diploma: , Expected in 2016
Cerritos Community College - ,
Graduation: (Expected in 2016) have completed over 190 Units. Attended LBCC, Cerritos Community College, ELAC for minors 6/1998 High School Graduate with Diploma (2.74GPA)
Bachelors: Network Telecommunication Management, Expected in
DeVry University Institute of Technology - Long Beach, California
8/2013 Bachelors in Network Telecommunication Management DeVry University Institute of Technology, Long Beach, California
: Electronics, Expected in
Lynwood High School - Lynwood, California
Lynwood High School, Lynwood, California Special course emphasis in Electronics, Wood Shop, Photo Shop and Yearbook editor and Staff
Fluent in verbal and written Spanish
Ac, Apqp, Control Panels, Drywall, Electrical Troubleshooting, Lighting, Low Voltage, Masonry, Painter, Plumbing, Wiring, Customer Service, Receptionist, Retail Sales, Wireless, Sales, Satisfaction, Inventory, Ads, Operations, Retail, Retail Marketing, And Sales, Assistant Sales, Coaching, Increase, Operations Manager, Sales Reports, Sales Team, Vpn, Customer Service Representative, Inventory Specialist, Sales For, Store Sales, Verizon, Wireless Technologies, Cashier, Inventory Stock, Service Desk, Shipping, Shipping And Receiving, Audit, Marketing, Merchandising, New Hires, Point Of Sale, Pos, Pos Systems, Sarbanes-oxley, Sarbanes-oxley (sox), Blueprints, Class, Climbing, Comprehensive Large Array Data Stewardship System, Cpr, Engineer, Forklift, Hand Tools, Hazmat, Lockout/tagout, Pole Climbing, Pumps, Red Cross, Safety Procedures, Telephone, Training, Access, Accounting, Cdma, Detail-oriented, Excel, Information Security, Lan, Mac, Managerial, Ms Office, Outlook, Peoplesoft, Problem-solving, Project Management, Security, Telecom, Visio, Voice, Word, Telecommunication

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Resume Overview

School Attended

  • Cerritos Community College
  • DeVry University Institute of Technology
  • Lynwood High School

Job Titles Held:

  • Cashier, Liquor Manager, Day Stocker
  • Term Outside Plant Technician (Telephone Lineman)


  • Diploma
  • Bachelors

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