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Cash Wrap Specialist Resume Example

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CASH WRAP SPECIALIST
Professional Profile
Retail Sales Associate versed in merchandising, display design and customer relations.
Qualifications
  • Microsoft Word, Excel, Powerpoint, and Adobe.Accurate cash handling.
  • MS Office proficientConflict resolution skills
  • Sales professional
Relevant Experience
Contributed to a 18 % drop in shoplifting through increased awareness and intervention measures.
Experience
Cash Wrap Specialist
September 2015 to Current
Meijer, Inc. - Jenison , MI
  • Opened and closed the store, which included counting cash drawers and making bank deposits. 
  • Maintained visually appealing and effective displays for the entire store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Addressed customer inquiries and resolved complaints.
Cashier
April 2015 to Current
Denny's Inc - Abenicio Salazar Historic District , NM
  • Issue receipts, refunds, credits, or change due to customers.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Request information or assistance using paging systems.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Shift Manager
August 2012 to January 2015
Duluth Trading Company - Downers Grove , IL
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
Retail Associate
March 2011 to July 2012
Hca - Pflugerville , TX
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Greet customers and ascertain what each customer wants or needs.
  • Prepare sales slips or sales contracts.
  • Answer questions regarding the store and its merchandise.
  • Maintain records related to sales.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
  • Help customers try on or fit merchandise.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Estimate and quote trade-in allowances.
Secretary
February 2011 to June 2014
Tony's Auto Sales - City , STATE
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Education
High School Diploma : May 2010Robert E. Lee - State
Completed coursework towards Business Management : May 2012Itawamba Community College - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Robert E. Lee
  • Itawamba Community College

Job Titles Held:

  • Cash Wrap Specialist
  • Cashier
  • Shift Manager
  • Retail Associate
  • Secretary

Degrees

  • High School Diploma : May 2010
    Completed coursework towards Business Management : May 2012

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