cash management specialist resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Detail-oriented Cash Management Specialist with 8 years in processing, recording and monitoring multiple accounts. Researched, wrote and presented detailed accounts receivable reports for review by management. A keen accounting and cash handling experience. Welcoming and articulate with professional demeanor. Experienced team leader in building strong relationships with coworkers and customers. Educated in working with banking tools and solving problems efficiently and effectively. Manages multiple tasks simultaneously while meticulously monitoring details. Provides personalized attention to all customers. Solid knowledge of compliance and banking regulations with a background managing customer and team expectations by setting clear and realistic goals both internally and externally. Proficient in prioritizing customer happiness utilizing effective communication strategies.

  • Issue resolution
  • Operations management
  • Goals and performance
  • Rapid 10-key data entry
  • Strong account analysis skills
  • Compliance, banking laws and regulations
  • Relationship building and management
  • Employee training
  • Supervising tellers
Work History
01/2022 to 03/2023
Cash Management Specialist Iem Richmond, VA,
  • Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.
  • Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
  • Complied with established internal controls and policies.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Supported financial director with special projects and additional job duties.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter
01/2021 to 01/2022
Operations Specialist Acv Auctions Redmond, OR,
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
  • Managed invoicing and payment processing operations.
  • Analyzed figures, postings and documents to maintain accounting program accuracy.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
10/2014 to 01/2021
Sr. Teller Cass Information Systems, Inc Saint Louis, MO,
  • Trained newly hired tellers, providing extensive mentoring along with positive reinforcement to help employees meet monthly goals and reach objectives
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies
  • Processed quarterly vault and drawer audits with zero error rate
  • Ensured compliance with all internal controls and federal regulations by implementing HSB methods
  • Conducted various branch operations tasks such as balancing and replenishing vault, RBU and shipment processing
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse
  • Politely assisted over 150 customers per day in fast and high-pressure environment
07/2009 to 10/2014
Assistant Store Manager Restoration Hardware Schaumburg, IL,
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence
  • Managed scheduling for store shifts to accomplish proper staffing at all times
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Supervised and evaluated staff of 20 to 75 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement
Expected in to to
High School Diploma:
Canyon High School - Canyon, TX
Expected in to to
BBA: Finance
West Texas A&M University - Canyon, TX

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Resume Overview

School Attended

  • Canyon High School
  • West Texas A&M University

Job Titles Held:

  • Cash Management Specialist
  • Operations Specialist
  • Sr. Teller
  • Assistant Store Manager


  • High School Diploma
  • BBA

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