Cash Receivable Specialist who keeps entries up-to-date daily. Dedicated to providing current state-of-accounts reports to inform cash flow management decisions.Data Entry specialist adept at developing and maintaining databases. Certified in 10-key and highly skilled at creating effective organizational and filing systems. Highly enthusiastic customer service professional with six years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Highlights
Certified in 10-key
Time management
Microsoft Office proficiency
Multi-line phone proficiency
Meticulous attention to detail
Excellent communication skills
Strong problem solver
Customer service-oriented
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Skills
Cash handling, Professional and friendly, Accounts Receivable, Computer Literate, Customer Service, and Customer Satisfaction
Experience
Cash Application Specialist04/2015 to CurrentAmerican Home PatientAntioch, TN
Posts customer payments by recording cash, checks, and credit card transactions.
Posts revenues by verifying and entering transactions from lock boxes and local deposits.
Updates receivables by totaling unpaid invoices.
Protects organization's value by keeping information confidential.
Accomplishes accounting and organization mission by completing related results as needed.
Caregiver08/2014 to 02/2015D&S COMMUNITY SERVICESJackson, TN
Provided patient, in-depth, and accurate system assistance with Time Keeping and Training Tools.
Email support for HR Customer Facing inquiries and System Support inquiries resolving any policy, special requests, or system support requests; meeting end of day turnaround times.
Care for person's served by feeding, grooming and bathing Transport clients on daily community outings Interact with person's served during daily activities Answer calls from doctors and nurses.
Customer Service Representative02/2014 to 06/2014WALGREENS COJackson, TN
Received payment by cash, check, credit cards, or automatic debits.
Issued receipts, refunds, credits, or change due to customers.
Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stocked shelves, and mark prices on shelves and items.
Central Station Dispatcher08/2013 to 12/2013CPI SECURITYCHARLOTTE, NC
Received incoming telephone or alarm system calls regarding emergency and non - emergency police and fire service, emergency ambulance service, information and after hour's calls for departments within a city.
Recorded details of calls, dispatches, and messages.
Relayed information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
Answered routine inquiries, and refer calls not requiring dispatches to appropriated departments and agencies.
Trained new hires on CPI's products and services that we offered.
Trained new associates and team mates on system functionality and department policies.
Effectively communicated strategies into specific goals, tactics, action plans, and deliverables.
Ensured compliance of laws and regulations as they apply to individual areas of responsibility.
Determined specific customer needs and ensured that appropriate market transactions are executed.
Customer service rep Cashier09/2007 to 05/2013KROGER COJackson, TN
Answer basic customer inquiries regarding products while complying with disclosure requirements, regulations and consumer privacy policies Greeted customers entering establishments.
Calculated total payments received during a time period.
Assisted with duties in other areas of the store, such as bagging and carrying out customers' items.
Supervised others and provided on-the-job training.
Qualifications: Organization, Accounting, Data Entry Skills, General Math Skills, Attention to Detail, Reporting Research Results, Verbal Communication Cover Letter and Reference Sheet Available Upon Request).
Education
Bachelor of Science: Business AdministrationMay (2013LANE COLLEGEJackson, TN, United States of AmericaCoursework in Business Administration and Organizational Development, Coursework in Business, Marketing and Communications
High School Diploma2007BOLIVAR CENTRAL HIGH SCHOOLBOLIVAR, TN, United States of America
